Customer Service Sales
Resume:
Araceli Zazueta
***************@****.***
____________________________________________________________________________
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Chula Vista, CA. 91913
Accounting Specialist
. More than 7 years of fundamental Accounting Experience
. Accounts Receivables
. Assistant Controller
. Collections
. Billing
. Bilingual Fluent English and Spanish
. Efficient time manager &
deadline-focus
. Excellent Customer Service,
Process Mgmt, and Decision Quality
. Problem-solver with an acute
attention to detail
. Research and Analysis
. Problem Resolution
. Assistant Controller
EXPERIENCE
Entravision Communications San Diego, CA.
2004- Current
Accounting Specialist
* Responsible for high volume posting
and reconciliations of client payments at a very detailed
level.
* Completed Month-end closeout duties, post journal entries,
prepare schedules for internal financials and external audits
* Updated and reconciled sub-ledgers to the general ledger
* Documented and implement aging improvements and procedures
for daily, weekly, and monthly processes
* Helped with the promotions departments organizing local
vendor events thru out San Diego.
* Monitored our local, National and
Regional aging closely, in constant communication with our
clients, building a strong and good relationship to ensure
invoices were being paid on a timely manner.
* Handled sales executive accounts
for 4 TV stations local and National with success.
* Joined monthly credit meetings with
the SD Wholesale Credit Association in order to help with our
collection accounts.
*Reconciled bank accounts and
completed credits/debits, Journal Entries, Intercompany from
one station to the other to clean account.
* Worked closely with Accounts Executives and clients to ensure
that invoices were being paid promptly and accordingly.
Delivered Results;
*Reduced accounts receivable from over $1 million to under
$50,000 in past due invoices.
*Implemented accounting standards; developed more efficient
Excel spreadsheets to ensure accuracy.
Fallon Agency San Diego, CA. 2003-2004
Billing/Collections
*Responsible for Collections calls
providing the debtor with every opportunity to resolve the
accounts in a timely manner, whether by payment in full or by
payment arrangements.
* Performed daily reconciliation of
general ledger accounts balances.
* Located debtors address with Skip-
tracing/Credit Bureaus.
* Provided excellent customer service
by clarifying any confusion the debtor had.
*Provided debtors with EOB.
*Reconciled bank accounts and completed credits/debits to clean
accounts/ issued reimbursements of any overpayments.
EDUCATION:
Business Administration in Accounting, June
2002
San Diego State University, San Diego CA.
TECHNICAL SKILLS;
. Proficient with MS Office (Word, Excel, Power Point,
QuickBooks)
. Citrix OSI Billing software
. Wide Orbit Traffic/Sales and Billing
Software
. Marketron Billing Software
References upon request
Contact this candidate