Manager Sales

Joseph M. Hetherwick

*****************@*******.***

**** ********** ****. *** ****

Hurst, TX 76053

817-***-****

OBJECTIVE: To expand my knowledge in business and my career in service.

Accomplishments

. Designed a Corporate intranet website for a small tooling company.

. Designed a Corporate internet website for a large company with

multiple subsidiaries.

. Held meetings which attended 50+ employees.

. Knowledge on the application of Excel spreadsheets.

. Direction of a large restaurant that exceeded 50,000 in weekly sales.

. Food safety Certified by multiple companies.

Relevant Skills and Accomplishments: Employee Management

. Maintained schedules for 50+ employees in 7 job categories.

. Held meetings to relay corporate direction to employees while building

employee morale.

. Educated and developed employees in effective customer problem

resolution.

. Ran programs to educate employees on quarterly menu changes.

. Empowered key employees and managers to effectively run a restaurant.

Restaurant Management

. Office management including updating employee files posting bills and

monitoring 500+ daily transactions

. Daily maintenance and cleanliness walks to ensure proper presentation

and sanitation.

. Daily logged, on a spreadsheet of my creation, sales fluctuations from

prior years as well as sales and labor.

. Did semi-weekly ordering and weekly inventory of 250+ items.

Maintained product as necessary.

. Handled or monitored all customer problems that were made aware while

teaching an effective customer problem resolution.

. Familiarized and Educated key employees on all emergency and crisis

situations.

Employment History

08/2009 - 09/2010 Tech and Installer ProCom Svcs Subcontractor for

Comcast, Detroit, MI & Jackson, MI

05/2008 - 06/2009 Assistant General Manager Taco Bell Dearborn Heights, Mi

11/2002 - 11/2007 Assistant General Manager Bob Evans Farms Inc., Jackson,

MI, Adrian Mi, Lima, OH.

11/2001 - 11/2002 Website Design SMT Corporation, Hanover, MI

09/2000 - 10/2001 Asst. Manager of Shipping & Receiving Elder Beerman,

Jackson, MI

06/1999 - 08/2000 Shipping & Receiving Manager Romay Corporation, Jackson,

MI

03/1997 - 06/1999 Bus boy & Dishwasher Old Country Buffet., Jackson, MI

Education High School Diploma General (Advanced Language) Faith Christian

Academy

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