Customer Service Sales

LaMonte' Jay Brown

*** ******** **.

Radcliff, KY

40160

Email: ********@*****.***

Preferred Method of Contact: Cell Phone: 270-***-****

Date Available: Negotiable

Resume

Skills Description:

- Well rounded customer service and sales associate (4 years experience). While being at

Kentucky State University I have about 4 years of experience in a number of web

development/design applications and databases such as CSS, Joomla, Front Page, PHP, ASP,

MSQL, Cold fusion, Macromedia Dreamweaver and Access. I also have about 2 years of hands-

on networking experience.

1 6+ years of experience with Microsoft office

2 4+ years of software and hardware troubleshooting

Work History

Employer: TGKY

Location: Lebanon, KY

Start date: 03/2010 (current employer)

Responsibilities: Construct tethers for Honda gas caps, operate the machine that compiles all the

pieces of the gas cap, quality check the torque of GM gas caps, and replenish the shelves with

finished gas caps for shipment.

Employer: Kelly Services(Toyota)

Employer Location: Georgetown, KY

Position: Conveyance team member

Start date: 8/2009

End Date: 02/ 2010 (assignment ended)

Responsibilities: Drive fork trucks and tuggers, delivered parts to the assembly line, loaded and

unloaded trucks, and stocked parts.

Employer: Amazon.com

Employer Location: Lexington, Kentucky

Position: Indirect Receive

Start date: 5/22/08 Amazon Hire: 6/22/08-3/08 (laid off 03/20/09)

Responsibilities: To communicate with the problem solver about getting the correct product to the

Case Receivers on the line. After the products are received, I check them in and place them on

pallets. I also drive Fork trucks to retrieve new product from the docks.

Employer: Wesley Community house

Position: IT technician

Start Date: 11/06

End Date: 08/09

Responsibilities: Troubleshoot hardware and software issues, Monitor and configure wireless

Network, perform installs and updates on computer on the network.

Employer: Blockbuster Express

Position: Technician

Start Date: 12/08

End Date: 5/09

Responsibilities: Perform daily maintenance on DVD dispenser machines and assist customers

with their rentals, perform updates on the machines program. Re-calibrate the robot inside the

machine.

Employer: Staples

Employer Location: Lexington, Kentucky

Position: Business Machine Supervisor

Start date: 10/30/2006

End Date: 11/20/2007

Responsibilities: Assist customers with electronics and computer software. Perform Maintenance,

troubleshooting, and installations on customer Computers.

Employer: ACS

Position: Customer Service Representative

Employer Location: Lexington, Kentucky

Start Date: 04/11/2005

End Date: 11/2007

Responsibilities: Answer questions from Nextel customers about their accounts, take payments,

and perform light troubleshooting.

Employer: Goody's

Position: Sales associate

Employer Location: Lexington, Kentucky

Start Date: 12/05

End Date: 06/06

Responsibilities: Assisted customers in the purchase of clothes from the Men's department and

operate the cash register.

Education:

Educational Institution: Kentucky State University

Area of Study: Computer Information Technology

Study Type: Major

Degree: currently enrolled

Graduation Date: Summer 2011'

Honors/Awards:

I am a dean's list student with a 3.3 GPA. I am a three time sales associate of the month at

staples. I was one of the captains on Kentucky State University’s football team for 2 years.

Qualifications/ Liscence:

Fork Trucks, Tugger, Walkie and 3000

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