Engineer Quality Assurance

MARK G. FRANZ

Web Developer/IS-IT

Temecula, CA

951-***-**** Cell

RESUME SUMMARY:

** ****'s experience in the computer hardware, software and electronic

field. Windows NT/2000, IIS, WinXP, MCP/MSCE trained, limited LINUX/UNIX.

Database experience with MS-SQL 6.5 and Access. Broad range of network

implementation skills including hardware and software. Knowledgeable and

proficient in WWW programming using HTML, DHTML, CSS, ASP, VB Script,

CGI/Perl and Java scripting. Knowledge of XML and JSP technology. Lead

Developer of http://www.praja.com/, SAIC ADNS, TSAS, DII HCTG and DMS

sites. Part of the development team for http://www.lpl.com/. Proficient

in the troubleshooting and repair of most PC Workstation types and

peripherals. 8 year Navy veteran with proficiency in electronic and

communication systems ranging from simple LAN systems to Secure Link 11

transmission protocols.

PROFESSIONAL HISTORY:

Woodworker - Self employed (Nov 2000 - Present)

Owner Operator of small woodworking shop that designs, builds and installs

furniture, entertainment centers, built-ins and finish carpentry including

doors, windows, baseboard, crown molding and wainscot.

Praja Inc. (July 2000 - Nov 2000)

Pre-IPO Company, hired as an Application Content Developer. My role with

the company was diverse, as part of the development team, I assumed the

role of troubleshooter. Constantly tasked with finding solutions to

problems that seemed out of reach. Using JavaScript, DHTML and JSP

technology, we as a team were able to build an application platform that

has a client base that covers over 100 million users. Developed web sites

for numerous customers around the world as well as corporate site.

LPL Financial Services (April 1999 - July 2000)

Contracted by LPL to develop a Strategic Interactive Investment

presentation that will be used by financial planers as a tool to market the

various investment plans of LPL. This presentation is ran on a standalone

client PC or laptops, using an internal web server and IE 4.0 software. We

built this presentation on a platform of HTML, DHTML, JavaScript and Java

1.2 technology. This contract was placed in agreement April 1999 and was

extended in August 1999 through August 2000.

SAIC Corp. (September 1996 - March 1999)

Under general supervision oversee the installation of hardware and software

of the Data Innovations Instrument Interface System; this includes routers,

hubs, terminal servers and laboratory analyzers. Leads troubleshooting of

LAN/WAN communications operations. Performs system analysis, integration

and support of new interfaces and products. Primary developer of the DII

HCTG Web site and responsible for the maintenance, upkeep and modification

of all DII related material posted to site. While at ICTG, I was

responsible for the ADNS, TSAS, and DMS web sites; this included the

management of over 300 pages of data, 4 Access Database's and over 25 Perl

scripts.

Senior Practicing Engineer, NSIPS Program. Responsible for the

implementation, testing of practical applications that replace Personnel

Legacy Systems at the US Navy Personnel Support Activities. Perform

install, set-up, testing and troubleshooting of NT based servers and

workstations at all locations under the control of WEST CONUS Personnel

Support Activities. Duties involve Site Surveys, Site Design, System

Engineering, network configuration and implementation, and logistics for

each location targeted for NSIPS Applications.

Field Service Supervisor, DMS Team. Responsible for assisting in the

implementation, installation, and configuration of DMS systems for West

CONUS Navy sites. Team member of group responsible for the development and

build-up of the NRAD/SPAWAR PSF Project. Performs site surveys for the

BLII/DMS Programs at West CONUS Navy installations.

Vanstar Corporation (October 1995 - September 1996)

Service Manager, Lead Senior Field Engineer. Supervisor of four Field

Service Technicians. Primary duties and responsibilities include system

configuration, install and upkeep of all office servers and workstations,

customer relations, hardware logistics, job tasking and implementation.

Responsible for the installation, set-up, and repair of computer products

and peripherals using different types of test equipment and documents.

Service included both hardware and software configuration, including

printers, plotters, servers, networking products, and all manufactures

types of computers currently under contractual agreement with Vanstar

customers.

Intergraph Corporation (July 1990 - October 1995)

Field Engineer. Resident Systems engineer at San Diego Data Processing,

Systems Administrator San Diego Branch. Responsibilities included the

design, installation, set-up and configuration on all San Diego domain NT

and UNIX servers and workstations. Maintain, review, and verify technical

document and manual library. Implement all scheduled and non-scheduled

service and maintenance. Maintain software and hardware on all

workstations, servers, plotters and peripherals currently under contract

with Intergraph. Responsible for up to 16 different customer sites with a

broad range of applications and environments.

U.S. Navy (March 1982 - June 1990)

Aviation Electronics Technician. Crypto-data Programmer. Computer System

Service Technician. Assigned to Airborne Anti-Submarine Squadrons tasked

with the isolation and repair of 17 S-3A, airborne avionics and computer

systems using various test equipment and procedures necessary for mission

capable aircraft. Shift supervisor and crew team leader in charge of 15+

Avionics Technicians. Responsibilities included flight scheduling of

avionics mission aircraft, MSDS Officer, Quality Assurance Technical

Document librarian, tasking and job implementation to all subordinates, non-

designated Aircrew which repair down S-3 aircraft in CONUS.

COMPUTER PROFICIENCY:

Operating Systems: Windows NT, Windows 2000, Win XP.

Hardware Systems: Intel based P

Languages/Tools: ASP.Net, VB.Net, ASP, VBScript, JavaScript, JSP, CSS,

DHTML.

RELEVANT COURSEWORK/CERTIFICATIONS:

Electronics Technician "A" School, Naval Technical Training Center, 1984

Electronics & Engineering School, Naval Technical Training Center, 1984

Certificate, Automotive Technology, Chaffey College, 1982

OTHER: I am always learning, every day I experience and retain something

new.

EDUCATION: Palomar College 2003, Visual Basic Cerfification

Chapman College 1986 - 1989, studied Electronic

Engineering, Mathematician

Chaffey College 1980 - 1982, General Education,

Automotive Technologies

Upland High School, Upland, Ca. 1978

PROFESSIONAL REFERENCES AVAILABLE ON REQUEST

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