Customer Service Medical
Resume:
Tshombi Wilson
abixq2@r.postjobfree.com
Objective
To secure a position in an organization where my outstanding computer and
customer service skills would be utilized to the fullest.
Experience
07/98 – Present SRC/AETNA INSURANCE COMPANY
Pre Existing Medical Reviewer
Making medical determinations from patient records
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Entering mail and other correspondence in the Luminx/database system
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Request medical records form physicians, hospitals and pharmacies
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Processing medical claims with in the time line allotted
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Responsible for accurate investigation of patient records
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Work independently from my home office
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08/05 05/06 WACHOVIA
Encoder
Encoding bank checks into the system as credits or debits
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Working a fast pace to ensure that checks are credited to accounts by COB
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day
Identifying checks with errors and making corrections
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06/96 07/98 RICHLAND COUNTY PUBLIC LIBRARY
Volunteer Worker
Reading books to children
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Assisting customers with locating books
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Organizing books on shelves
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Monitor the noise level in the library
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Collect all books from the return slots
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Assisted librarian with all administrated duties
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06/94 07/95 V.A. HOSPITAL
Summer Volunteer
Worked as an assistant to the pharmacist
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Package and separate pills for individual prescriptions
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Input the prescriptions into the computer
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Verify customers insurance information
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Verify prescriptions with physicians office
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Education
2000 2001 Midlands Technical College
M ajor: Pharmaceuticals
Skills
Excellent organization and communication skills
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Computer and internet skills
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