Customer Service Supervisor

Location:

Posted:

October 11, 2010

Danyale Underwood

Richmond, VA 23223

**************@*****.***

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Objective

Warehouse Associate

Abilities

3 years of customer service

Excellent written and verbal communication skills, with an eye for detail

Extremely productive in a high volume, high stress, environment

Proficient in the use of IBM clone and Mac desktops

Highly productive in the use of Office 2000 Professional

Ability to type 65 wpm

Self starter with a can do attitude

Employment History

2008 – May,2010 Pegasus Cleaning Corporation

Supervisor

Supervise 4 other employees for this establishment. I started as a housekeeper and

gradually worked my way to becoming a Supervisor. I ensure that all of the employees I

supervise are doing their job to the satisfaction of the company. I take care of all

complaints, requests, and answer all questions or concerns for the companies we provide

service for.

2006-2008 Parham Healthcare And Rehabilitation

Laundry Attendant/Housekeeper

My job was to ensure that the residents of this Nursing home clothing were washed,

dried, delivered back into their rooms. I serviced the rooms of the residents, and made

sure all areas of the facility were up to par.

2005-2006 Courtyard Marriott

Restaurant Server

With this job I was in charge of taking care of the guests needs, and taking care of the

guest. I prepared cook to order ítems. Cash Handling.

2003-2004 Croaker’s Spot Restaurant

Hostess

Answering inbound calls to place take out orders. Handling all to go orders weather

inside or outside the restaurant. Handled all paperwork at end of each shift.

Education

Adult Career Developement Center

GED Scholaroll