Customer Service High School
Resume:
*** ***** ******** ***. *** #**, Sunnyvale, Ca, **086 •703-***-****•***************@*****.***
Jytte Galsgaard
Objective
To gain experience and to further my career in within your company. I believe I can be a very great asset to your
company. I’m a hard worker and quick learner; I put a lot of pride and integrity in my work. I’m customer
oriented and I multi task with excellent customer service.
Experience
August 2005-present
Star Bartender The Cheesecake Factory Palo Alto, CA
Supervisor of the bar day to day functions
Provide excellent customer service while creating the beverages and creations available on the menu
Creating the schedules
Maintaining a great condition for the bar
Inventory of the liquor and the liquor orders necessary for the following week
Training the new bartenders
Expeditor
Maintaining the flow of the food to the tables
Checking the quality and accuracy of the food
Problem solving
Maintaining cleanliness of the kitchen
Supervisor of the kitchen when on duty and communication between the back of the house and front of
the house
Training the new expeditors
Server
Creating an environment where absolute guest satisfaction is the highest priority
Creating a relaxing and enjoyable experience for the guests
Managing my own flow of the guests’ food for a smooth and enjoyable experience
Training servers
Nov. 2004-May 2005
PF Chang’s China Bistro Palo Alto, CA
Food Runner
Monitoring the food out of the kitchen to the tables
Checking the quality and accuracy of the food
Taking to go orders and preparing them within the pick up time quoted
Maintaining cleanliness of the kitchen final prep area
Host
Seating the guests in a timely manner
Creating a clean flow of the restaurant from the beginning
Maintaining the customer happiness from moment one
Problem solving with guests with disabilities
Training hosts
May 2004-Nov 2004
Quiet Comfort Environment Los Altos, CA
W irsbo Installer and ventilation installation assistant
Installing plumbing and ventilation systems
Certified Wirsbo installer for Aquapex systems (radiant heat)
Gaining the skills necessary for a plumbers assistant
Invoice training and accounting
Aug. 2002-May 2004
Red Robin San Diego, Ca
Santa Clara, Ca
Host
Seating the guests in a timely manner
Creating a clean flow of the restaurant from the beginning
Maintaining the customer happiness from moment one
Problem solving with guests with disabilities
Training the new hosts
Server
Training the new servers
Creating an enjoyable experience for the guests
Maintaining a smooth flow for the guests’ experience
E ducation
Jan 2006-present
Transfer credits Foothill College Los Altos, CA
Aug 2002-June 2003
Aug 1998-June 2002
Torrey Pines High School San Diego, CA
Palm Desert High School Palm Desert, CA
Graduated, High School Diploma
Volunteer Experience
I volunteered at Coyote Point Museum as a wildlife aide for seven months maintaining
the runs and creating enrichment for the animals. I created food for the animals and feed the river
otters during the keeper talks. I also received training on handling animals such as millipedes,
tarantulas, rubber boa snakes, rats, and cockroaches. I also received training on crating animals
such as a rabbit, ferrets, newts, and African pigmy hedgehogs. I also began assisting the keepers
in their daily shows.
Jytte Galsgaard
165 South Bernardo Ave. #35
Sunnyvale, CA 94086
***************@*****.***
References
Robert Lake
Weatherford Labs
personal: 281-***-****
******@**.***
Nathaniel Crouch
Prepared foods Associated Team leader
Whole Foods Market
work:650-***-****
personal:650-***-****
*********.******@****************.***
Mike Pabian
personal: 732-***-****
*******@*******.***
Contact this candidate