Front Desk Manager

Lauren Michelle Anderson

**** *** ****** *** 214-***-****

Frisco, TX 75034 ***********@*****.***

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OBJECTIVE

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Dedicated college student with growing professional experience and a strong desire to be successful. Technical

proficiency includes MS Word, Excel, PowerPoint, Aloha, Allscripts and Pulse Systems.

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WORK EXPERIENCE

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May 2004 - August 2006 S upercuts Plano, TX

Front Desk

Responsible for filling paperwork, typing schedules, answering multiple phone lines, making reservations and

completing money/credit card transactions. I was also appointed the responsibility to order and stock all

products in the retail store, as well as set up all visual advertising in the salon. In charge of washing and

restocking towels, capes, combs, brushes and equipment.

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August 2006 - Febuary 2007 S eventeen Studio.Spa.Salon Plano, TX

Front Desk

Responsible for booking appointments, filling paperwork, tending to multiple phone lines and correctly

completing countless money and credit card transactions. Delegated front desk duties among staff. Kept the

s alon and retail store clean and visually appealing, and maintained up to date merchandise logs. Opened and

closed multiple registers. Key holder.

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January 2007 - Febuary 2008 North Texas Vascular and Varicose Plano,TX

Insurance Precertification & Veins

Verification Specialist / Front Desk

At North Texas Vascular I was in charge of daily clerical duties as well as keeping Insurance information

current. I answered multiple phone lines, greeted patients, obtained procedure consents and administered pre

s urgery medications. I also booked all patient appointments using Pulse Systems, for which I have attended

multiple workshops. I filed and pulled charts, lab work and patient demographics daily. I was in charge of all

s urgery Precertifications and was also the sole insurance verifier. I sorted through all Insurance claims and

followed up on any that are late or unpaid. Maintained up to date records, payments and appointments. Key

Holder.

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January 2008 - June 2010 Texas Roadhouse Garland, Tx, The Colony, TX

Waitress

Bartender/Waitress.

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June 2010 - Present Frisco OBGYN Frisco, TX

Front Desk

At Frisco OBGYN, I am the Check In Administrator. This position includes responsibilities with checking patients

in and out, following up with timely appointment scheduling, surgery scheduling, and book keeping. I collect all

copays, surgery deposits and account balances and post all payments to the according patient chart.

Responsible for answering multiple phone lines, taking accurate and detailed messages and sending calls to

appropriate departments. Responsible for verying all insurance benefits, confirming appointment times, keeping

d emographics up to date and staying HIPPA compliant. Responsible for scanning all patient documents and

creating all charts for upcoming appointments. Key holder.

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EDUCATION

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August 2004 - May 2006 Plano East Senior High Plano, TX

S chool

High School Diploma

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August 2006 - Present Collin County Community Frisco, TX

College

• Criminal Justice

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REFERENCES

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Teresa Irwin, Manager

S upercuts

tel: 972-***-****

Plano, Texas

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Katrina Calliet, Manager/Front Desk Coordinator

S eventeen Studio.Spa.Salon

tel: 469-***-**** ext. 128

Plano

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Susan Tierney, Salon Owner

S eventeen Studio.Spa.Salon

tel: 469-***-****

Plano, Texas

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Robert Hinton, Owner

Texas Roadhouse

tel: 972-***-****

Garland, Texas

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Craig Worrall, Owner

Texas Roadhouse

tel: 972-***-****

The Colony, Texas

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Contact this candidate