Sql Server Management

Summary of Qualifications

Experienced Software Developer and Certified Technical Writer with

successful career of consistent, high quality work in diverse environments

and virtual work spaces. Recognized by management and colleagues for

accomplishment of objectives and critical deadlines through solid team

commitment. Skilled communicator who presents complex information to

diverse audiences. Respected for creative problem solving, vision, and

follow-through.

Technical Skills

Programming: Perl, C#, COBOL

Web Languages: HTML, JavaScript, CSS, XML, XSLT

Databases: MS SQL Server 2008, MySQL, HP NonStop SQL

Applications: RoboHelp, MS Office Suite (including Visio), Microsoft

Visual Studio, SQL Server Management Studio, StarTeam, IBM

Rational Tools (ClearCase, ClearQuest), Carecast, Adobe

Acrobat

Professional Experience

Adecco Engineering & Technical Services - Seattle, WA

2009 - 2010

Contract Software Designer

Designed new tools to improve the efficiency of the software delivery

process. Led the planning and implementation of projects, and actively

pursued issues and risks to drive projects forward.

. Interviewed project sponsors and wrote formal user requirements and

test cases. (MS Office: Word, Excel)

. Worked with engineering to product design documents. Assisted with

software validation and verification. (Perl, C#, MS SQL Server 2008,

SQL Server Management Studio)

. Managed project timelines, tracked deliverables, and produced status

reports for weekly report outs to stake holders. (MS Office: Word,

Excel)

. Wrote user guides, installation and configuration instructions, and

process workflows. (RoboHelp, Adobe Acrobat)

. Conducted control change board meetings and managed issues for a large

scale mass import/export tool. (IBM Rational Tools)

GE Healthcare - Seattle, WA

2004 - 2009

Senior Programmer Technical Writer

Designed and produced software that improved the efficiency and reliability

of documentation delivery processes, improved the quality of the

documentation, and reduced staff production and testing time. Wrote

technical documentation for complex systems and programmer APIs.

. Earned a Management Award for the development and delivery of an

automated build system for a 20-thousand page technical documentation

set. This effort reduced the production cycle time from two weeks to

one week and increased the accuracy of the build and the content.

Trained and lead a team on the automated build, and successfully

enabled the delivery of the entire 6.0 version of Centricity. (Perl,

POD, XML, HTML, CSS, JavaScript, RoboHelp, MacroExpress)

. Improved the quality of department documentation and reduced

production and test time by 50% per writer by developing tools that

perform automated documentation quality checks. (Perl, POD)

. Led, motivated, and refocused tools team in developing mapping

procedures, delivery processes, and help screens that conformed to

user interface standards and exceeded requirements. Delivered phase

one CEUI context sensitive help which was the first true customer

facing help system delivered with the Centricity Enterprise product.

(Perl, POD, XML, HTML, CSS)

. Documented complex projects such as Web Services Java Programmer APIs

and engineering utilities that contributed to teams meeting

significant delivery dates. (Java, C#, Web Services, Web Help,

RoboHelp, Paint Shop Pro, Snagit)

IDX Systems - Seattle, WA

Senior Software Developer

1993 -

2004

Designed and implemented various clinical interfaces and later web

applications that provided access to patient data and services for patients

and healthcare providers.

. Designed and implemented clinical interface code for pharmacy

applications, maintained and customized interface code for ancillary,

transcription, and order entry interfaces. Designed and wrote

technical documentation for new interfaces, conducted specification

and technical walk throughs, and supervised staff coding. (HL7,

Network Application Interface, COBOL, RoboHelp)

. As a member of the Mayo Clinic Focus Team, designed and produced the

first SQL based interface that served as a model for future

development. (COBOL, SQL)

. Wrote, tested, and documented various clinical services for retrieving

data from a SOAP XML gateway. (Java, SQL, XML/XSLT, CSS)

. Maintained a web based system utilizing VB objects and SQL databases

with an ASP front end. (VB, SQL, ASP, JavaScript, VBScript)

Education & Professional Development

Certified Technical Writer: Northeastern University College of Professional

Studies, Boston MA (2005)

Professional Development: Database Driven Web Design, Unix Systems, IBM

Rational Tools, Perl Programming, Java Programming, Object Oriented

Analysis & Design, SQL, HTML, CSS, Quality Management; Six Sigma

BA, Psychology: Colorado University at Boulder, CO

Licensed RN: Presbyterian St. Luke's School of Nursing, Nursing Diploma

Affiliation: Society for Technical Communication (STC)[pic]

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