Customer Service Medical Billing

Danielle Fite

*** *. **** *. ****, UT *****

435-***-**** ************@*******.***

Objective

To obtain a position with a respected company, where I can contribute with

my customer service background and continue to sharpen my billing and

coding skills.

Education

Broadview University – Orem, Utah Campus (July 2009 – Sept. 2010)

• Diploma in Medical Billing and Coding

Southern Utah University – Cedar City, Utah (Aug. 1987 – June 1991)

• Spanish, Bachelor’s Degree

Course Work

Insurance Coding I and II Microsoft Office 2007 Suite I and II

Drugs and Disease Business Writing

Medical Terminology Keyboarding

Medical Office Procedures I and II Coding Certification Review

Key Skills

Office Computer Savvy Spreadsheets/Reports Researching Data

Records General Office Skills Scheduling

Skills:

Preparation Front Desk Reception Presentations

Record Keeping

Comput Personal Skills:

MS Word MS Outlook

MS Excel UHint/Lytec

er Multi Tasking

MS PowerPoint Encoder Pro Problem Solving

Skills:

Trustworthy

Fast Learner

Experience

Externship Healing Hands Chiropractic Park City, Utah (July 19 – Sept. 23, 2010)

• Insurance billing using • Checked patients in and out

encounter form and billing • Pulled billing and payment

software information from insurance

• Sending electronic claims websites

• Schedule appointments for • Reconciled patient accounts

Doctor

• Learned Lytec Billing Software

• Updated and maintained patient

Park City, Utah (1999 – Present)

files

Business Owner –The Cleaning Detail

• Started business with 21 ski • Manage Pricing Lists, Client

condos; increased to 60 in 3 Information

years through referral business • Hire/Train Employees

only • Manage Payables and

• Entrusted to collect final Receivables

payments, contracts, etc. from • Condo Cleaning

guests • Employee Schedules

• Handle $100’s to $1,000’s of • Payroll

dollars worth of ski lift tickets for

customers

Property Manager – Resortside Homes Park City, Utah (Mar. 2001 –

Sept. 2008)

• Acquired 10 vacation homes to manage and clean (9 in Park City; 1 in Cancun,

Mexico)

• Responsible for Advertising, Reservation Services, Pricing, Deposits and Final

Payments, Book keeping, Reservation Contracts, Customer Relations, Vacation

Package Letters

• Responsible for Home Maintenance, Repair Technician Scheduling, Major

Repair Contracts, Yearly Snow Removal Contracts

• Hosted Swedish Olympic Team Sponsors during 2002 Winter Olympics.

• Concierge to 40 Swedish guests during this time. Arranged Transportation,

Restaurant Reservations, Food and Beverage Requirements, Tourist Day Trips,

Airport Shuttles, Bank Money Transfers, etc.

• During 17 days of Olympics over $20,000 went through our bank account to pay

for several of the above arrangements.

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