Nichole B. Larsen

*** ***** ****** **** *****

Castle Dale, UT 84513

Cell: 435-***-****

Email: abix4a@r.postjobfree.com

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SUMMARY OF QUALIFICATIONS

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Five years plus of customer service experience.

Skilled in customer relations and problem resolution.

Ability to successfully work with a team.

Excellent organizational and communication skills.

Able to implement polices and procedures.

Proficient computer skills.

PROFESSIONAL EXPERIENCE

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Manager Price,

UT

Sunbelt Credit December 2008 - November

2009

Sunbelt Credit is a signature loan company. As a manager, my

responsibilities were to finalize all loan applications, pull and review

credit reports, determine the appropriate loan amount and have excellent

customer service. I managed two employees and evaluated job performances

through daily reviews.

Liable for cash drawers, filing paper work, and obtaining customer

payments.

Preformed field work required me to visit jobs and homes of delinquent

customers to collect payments.

Responsible for opening and closing the store, as well as scheduling,

employee training, resolving customer problems, calling delinquent

customers, marketing, paper work and overall condition of the store.

Teacher Aide Price,

UT

Pinnacle Canyon Academy September 2008 -

December 2008

Pinnacle Canyon Academy is a K-12 grade school. As a Teacher's Aide I

encouraged and promoted learning.

Assisted the classroom teacher in general supervision of the students.

Supervised children in playground activities.

Worked one on one with children in the classroom, helping them read and

complete assignments.

Filing Clerk / Laser Tech

Price, UT

The Family Clinic

July 2007 - August 2008

A Better You Med Spa

Working at A Better You Med Spa I had on the job training to understand the

lasers. I educated customers about the laser treatments and products

provided at the spa. As a Laser Tech my responsibility was to prep the

client before a treatment and preform cooling after a treatment.

Printed chart notes from one computer system, and scanned into new system.

Sent off medical records.

Preformed receptionist duties, made appointments, collected money, and

filed paper work.

Beauty Advisor

Price, UT Trade Secret

May 2007 - September 2007

Trade Secret is a beauty supply store. As a Beauty Advisor I greeted the

customers and shared knowledge of the products.

Sales experience.

Liable for cash drawer.

Preformed receptionist duties; made appointments and assisted customers

with their needs.

Responsible closing day paper work.

Cleaned and set out new products.

Courtesy Caller Price,

UT

Med USA May 2006 -

March 2007

Med USA is a medical billing company. As a Courtesy Caller I would call

patients to receive insurance information, correct information on accounts,

and collect payments.

Trained new employees on the computer system.

Received insurance information from patients and billed insurances.

Called patients to inform them of problems on their account.

Courtesy Clerk

Price, UT

Albertson's May

2005 - May 2006

Assisted customers with questions and purchases.

Placed unwanted items back on shelves.

Helped cashiers with price checks.

I was the first to receive "YOU GOT CUSTOMER SERVICE" award at this

location.

Filing Clerk

Price, UT

Family Medicine May 2003 - October

2004

Filed patient dictations, x-rays, prescriptions, labs, and hospital paper

work.

Provided help for the receptionists.

Prepared OB packets and new charts.

EDUCATION

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Carbon High School May 2003 -

May 2006

General Education

College of Eastern Utah

August 2006- May 2008

Associates of Science

Graduated both schools with honors.

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