Customer Service Sales

AUBREY LYON

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Pharmaceutical Sales

** **** *** ***** ****, UT 84058

Phone: 281-***-****

Cell: 281-***-**** Fax: 972-***-****

E-Mail: ******.****@*****.***

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CAREER SUMMARY

A consistently effective Customer Service Rep, Sales Consultant, Medical

Hospitality Server and Physical Therapist Technician experienced in

organization of clients, patients and time management. Religious Volunteer

for children's groups organizing educational classes and weekly activities

with a demonstrated capability for management as well as administrative

skills. A well-rounded individual, highly self-motivated, excellent

leadership abilities with exemplary communication skills.

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AREAS OF EXPERTISE

Organization Meetings

Training Cold Calling

Leadership

Presentations Public Speaking

CPR Certified

Computer Operations Administrative

Phone Systems Life Guard

PROFESSIONAL EXPERIENCE

Present LIFE INSURANCE SALES REP: American Income Life, Provo

UT

RESPONSIBILITIES: Making phone calls to schedule

appointments to sale in the field.

Knowledge and understanding of Life, Health and Accident

insurance. Selling in the field

as well as excellent customer service. Making customers

understand the importance of

life insurance and their need for it.

ACHIEVEMENT:

. Lisenced in the state of Utah for Life, Accident and Health

insurance

2009-2010 PHYSICAL THERAPY TECHNICIAN: Orem Sports Medicine Center,

Orem UT

Organization, Patient Preparation, Message Therapy, Exercise &

Stretching Therapy

RESPONSIBILITIES: Organizing patient's physical therapy along with

patient preparation which includes muscles stretching exercises and

message therapy, Scheduling of appointments and reminder of

appointments with patients. Ordering of all office and medical

supplies for the practice. Work closely with the doctor to make

sure the patents get the right preparatory therapy and to ensure

their follow up procedures are timely and effective.

ACHIEVMENT:

( Increased efficiency of operations through client and medical

supply procedures.

( Implemented systems to minimize patients time spent in the

office and maximize their

( Trained other technicians and interns to allow

the doctor to focus on his core business.

2008 - 2009 CUSTOMER SERVICE REP: APX Alarm Systems, Provo UT

RESPONSIBILITIES: Customer service which included taking incoming

and outgoing calls, Appointment Setting, Cold Calling, Assisting

the Field Technicians. Selling of alarm services and client

referral collections & training of other employees.

ACHIEVMENTS:

( Within the first 4 months of employment was promoted from

scheduler to assistant trainer.

( Received best attendance record and on time employee three

different times.

( Assigned special projects due to efficiency, customer service

skills and work ethic.

2007 - 2008 SANITATION SPECIALIST: Brigham Young University, Provo, UT

Janitorial Services

RESPONSIBILITIES: Arrive at 4am every weekday to sanitized and

clean the universities restrooms.

ACHIEVMENTS:

( Received the cleanest bathroom award for the

entire university.

( Worked and went to school full time managing

both my work and school schedule.

2006-2007 LIFE GUARD: City of Garland, Garland, TX

Organization, Weekly Training, Leadership & Life Saving

RESPONSIBILITIES: Organize and instructed weekly training for 10

employees. Worked shifts as life guard on duty at the cities pools.

Saved 5 people from drowning including first aid. Was promoted to

manager the following summer.

ACHIEVMENTS:

( 1 of 4 individuals chosen by the City of Garland out

of 40 other life guards to participate in

State Life Guard Competition.

( Saved 5 people from drowning.

( Promoted to Head Life Guard after 2 months

EDUCATION

(

Brigham Young University, Provo, Utah

BS Degree, 2010

Major: Exercise and Wellness

Courses: Anatomy & Physiology, Disease Prevention, Weight

Management, Physical Science,

Biology, Nutrition and more, including business classes.

COMMUNITY INVOLVEMENT

( Habitat for Humanity (

Religious volunteer for youth and children programs

REFERFENCES

. Jeremy Branch 801-***-****

. Brye Williamson 801-***-****

. Karen Bayless 801-***-****

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