Customer Service Sales

Sherie Lammers

**** * ****** *******, ********, AZ

602-***-****, 602-***-**** Cell

**@*************.***

Summary of Qualifications

. Full-Charge Bookkeeper.

. Office manager.

. Experience using many accounting systems including QuickBooks.

. Ability to prioritize and organize workflow

. Effective team member who is comfortable leading or collaborating.

. Strong customer service Skills.

. Staff recruitment and training

. Payroll processing and reporting using automated and manual systems.

. Financial reports, Cash Management and Bank and Account

reconciliations.

. Sales manager including training staff, sales promotions, marketing.

. Highly Analytical, organized and reliable.

. Excellent communication Skills.

Professional Experience

Vangent Census 2010 Paper Data Capture Center -All About People Phoenix

AZ Jan-

Sept 2010

. As a data entry operator (key from image) responsible for typing

information from scanned images.

. Learned screen formats and key verification in the data entry systems.

. Applied logical interpretation of keying guidelines.

. Required to protect confidentiality of the Census data to Title 13

standards of privacy act.

. This position required clearance from the United States Dept. of

Commerce (Suitability Determination) to work on the 2010 Census.

Family Backyard Products & Services, Inc. Peoria, AZ 2002-

2009 Marketing/Sales and Office Manager

. Office manager, supervising & scheduling employees, maintaining and

purchasing office equipment and supplies.

. Full charge bookkeeper including A/P, A/R, payroll taxes, sales tax,

financial statements, bank reconciliation, and cash management.

. Established a quality customer service policy and insured consistent

service for all customers.

. Established and maintain Human Resource related files including

benefits, e-verify, and withholdings.

. Oversee interviewing, hiring, training and evaluation of employees.

. Responsible for sales promotions and training. Provide a positive

atmosphere and team approach to encourage employees to meet sales

goals.

Younger Brothers Construction Co. Peoria, AZ

1998-2002 Full Charge Bookkeeper

. Full Charge bookkeeper including A/P, A/R, payroll taxes, sales tax,

Depreciation Schedules, Journal entries, financial statements.

. Bank reconciliation and cash management.

. Monthly and year-end reconciliation of all accounts.

. Provided in-depth assistance for periodic outside audits.

. Assisted Company Controller with projects as assigned

. Worked closely with the Division Director to meet monthly goals.

Elected Peoria Unified School District Governing Board Member

1994-2002 West Valley Leadership

Class V 1999 Board

Member Challenger Learning Center of AZ 1996-2002

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