Customer Service Human Resources
Resume:
Keywan D. Johnson
Apt. ***
Baton Rouge, LA 70806
Phone: 225-***-****
Email: **************@*****.***
OBJECTIVE: To seek employment in data, document processing, or business
operation related fields at an upward mobile company with opportunities of
career advancement, but willing to explore other career paths.
EDUCATION
1994 - 1997 Vidalia High School
Vidalia, LA
2000 - 2006 Southern University A&M College Baton Rouge, LA
Five hours shy of completing B.S. in Computer
Science
G.P.A. - 2.5
EXPERIENCE
April 2010 - Present Allied Barton Security Services
Security Officer (Site Supervisor)
Baton Rouge, LA
My duties are to monitor the daily access of the employees into the site
via CCTV. I'm the first line of contact for all on-site visitors; I have
them sign in and assist them in any way possible. I also answer incoming
calls and direct them to Human Resources recruiters. As site supervisor I
have to keep the other four officers up to date on any policy changes, make
sure they're performing to the best of their abilities and I also approve
and sign time sheets every pay period.
April 2007 - January 2010 JP Morgan Chase
Regulatory Reporting Specialist
Baton Rouge, LA
My Responsibilities were to review Chase's foreign national customer's
documentation and make sure they were in compliance with government
regulations. If in compliance, I then enter vital information from those
documents into our databases. If found not to be in compliance they're
returned to the branch from which they came with instructions on how to
correct them.
June 2006 - October 2006 Customer Service Representative
Cingular Wireless, Baton Rouge, LA
Responsibilities included receiving incoming calls from current or new
Cingular customers and assisting the customer with any questions or
problems they had concerning their wireless service, phone bill, or the
mobile phone itself.
February 2006 - May 2006 Sales Associate
Super Target
Stores, Inc.
Baton Rouge, LA
Responsibilities comprised of greeting guests and volunteering my
assistance as needed while they shopped. I was responsible for keeping my
area of the store zoned and clean and helping on the registers when needed.
August 2002 - May 2003 Student
Worker
Southern University
Computer Information Systems
Baton Rouge, LA
Responsibilities involved general office and clerical duties;
answering multi-line phones, sending and receiving faxes, making copies,
passing out mail, and ordering supplies for the office.
January 2000 - May 2000 Data Transcriber
Internal Revenue Services, Austin, TX
Duties included inputting taxpayer information from different tax forms
into the database and also some mail sorting.
Johnson, Keywan D.
Page 2
December 1998 - May 1999 Package Handler
Federal Express, Houston, TX
Responsibilities included the unloading of packages from trucks and
airplanes and sending them down a conveyor belt to their correct
destinations.
QUALIFICATIONS
Skilled in Microsoft Office Applications; Word, Excel, Access, Power Point
and Works; also competent in programming languages C and C++.
PERSONAL STATEMENT
The majority of my educational experience is in the field of Computer
Science, but I do not wish to limit myself to only technology related
fields. I'm a dedicated and fast learner with useful past work
experiences.
References furnished upon request.
Contact this candidate