A LMA C. CLAUSEN
Virginia Beach, VA 23451
P hone: 904-***-****
******@***.***
QUAL I F ICAT IONS
• Ten years of comprehensive knowledge and experience with the financial industry
• Able to communicate with all levels of management to accomplish company goals
• Excellent problem solving skills
• Proficient in computer office package, Medisoft, MS Word, Access, Excel and Outlook
• Bilingual : Serbo-Croatian f luent
P ROFESSIONAL SKILLS
• • •
Bookkeeping & Filing Patient Scheduling Medicaid / Medicare
• • •
Medical Bill ing & Pegboard System TRICARE
• •
Coding Dental charting Blue Cross & Blue Shield
• • •
Medical Records Manage Care Taking Patient Vitals
M anagement O rganizations
• Data Entry
PROFESSIONAL EXPER IENCE
T OWNE BANK MORTGAGE Loan Processor Vi rginia Beach, VA 2009-
2010
• Application file to verify that application data is completed and meets establishment standards
• Called credit bureau and employer to verify accuracy of information
• Called specified companies to obtain property abstract, survey, and appraisal
• Recorded data on status of loans, including number of new applications and loans approved,
canceled, or denied
• Trained employees on new web system ( Blitz-docs)
BANK OF AMER ICA Loan Processor Jacksonville, FL
1998-2007
• Processed files in computer system as soon as documents are received
• Accurately verified customer information
• Followed up on submitted loans and/or pended loans
• Handled inventory and shipped close loans in a t imely manner
E DUCAT ION
Everest College, Chesapeake, Virginia Accredited Diploma in Medical Administrative
Assistant
E xpected Grad December 2010
Esad M idzic, Prijedor, Bosnia and Herzegovina Accredited Diploma in Tourism and Travel
G raduated 1990
P ROFESSSIONAL REFRENCES AVAILABLE UPON REQUEST