Customer Service Data Entry
Resume:
Andrea Horne
Hyde Park, MA *****
********@*****.***
Seeking a position in the capacity of Office Assistant with in a general
business or medical office environment, bringing the following experience,
skills, and attributes:
Extensive experience working in general public, business, or medical office
settings. Interface well with others at all levels including patients,
professionals, and children. Caring and hard working with excellent
interpersonal communication, customer service, and office support skills.
Windows 2000/DOS, MS Word, Windows Mail, Data Entry, basic Internet Skills,
and Medical Terminology.
Work Experience
Data Entry Spec.
02/2006-07/2007, American Red Cross, Dedham, MA
Locate and correct data entry errors
Maintain records, reports, and files
Use computers to enter access or retrieve data
Compare data with source documents
Compile, sort and verify the accuracy of data
Examine documents for completeness
Perform typing or data entry for extended duration
Use word processing or desk top publishing software
Front Desk Receptionist
12/2002-06/2004, Dr. Irod J. Lindsay Dentistry, Dorchester, MA
Greet clients upon arrival
Confirm with doctors when patient arrive
Handle busy phones
Confirm and schedule appointments
File and maintain records
Update address, phone list, Insurance
Verify Insurance Coverage
Comply by HIPPA
Maintain patient waiting area as well as the receptionist area
Order and stock office
Check general voice mail
Take mail/sign for packages and distribute mail
Data Entry
08/2002-11/2002, CGU Life Ins., Randstad Temp Agency, Braintree, MA
Xerox all personal checks
Keep all Xerox checks with original checks
Calculate checks before keying checks into excel database
Key amount writing on checks and document numbers
Revision all check inquires
Printout spreadsheet and examine for accuracy and completeness
Update all insurance donor's information into the oracle database
Receptionist/Party Coordinator
04/2000-06/2002, Franklin Park Zoo, Boston, MA
Greet all vendors or clients
Answer and direct incoming calls
Maintain office entrance and receptionist area
Maintain party area
Entry of group or party reservation information into database
Make group or party reservations
Mail out group or party information and confirmation number
File, fax, and sort mail for staff
A company adults and children on petting zoo
Decorate all party theme's
Receptionist
05/95-10/99 Gray Fuel Oil Company, Boston, MA
Answer and direct incoming calls
Schedule for oil delivery
Confirm oil drop off
Updating customers information, telephone, address etc.
General Filing, typing
Sorting incoming and outgoing mail
Education
Associate Degree in Business Administration Assistant
2000-2002, Katharine Gibbs, Boston, MA
Certificate in Medical Billing & Coding ICD 9
2003-2004, Boston Career Institute, Brookline, MA
References References are available upon request.
Contact this candidate