Sales Manager

Stephanie Stasi ** Marlboro Street, B, Worcester, MA 01604

*********.*****@*****.*** . Cellular 508-***-****

Summary

* ***** ********** ** *****, business, and administrative management

Recognized team building, mentoring and leadership skills

Experienced in sales, strategic planning, customer service, employee

supervision and development

Ability to write and implement efficient work schedules, policies, programs

and procedures

Demonstrated talent for recruiting, interviewing, hiring, terminating,

directing and supervising staff

Experience

Sleek Medspa, Boston, MA 10/2007 - 1/2009

General Manager

As the General Manager, I oversaw all aspects of operations at my center. I

am also responsible for operational and sales management with a focus on

sales. I am knowledgeable in all areas of the business including

aesthetics, trouble-shooting equipment and all product and services.

.Total responsibility for the performance, service, and day to day

operations of the center

.Recruit, hire, train and develop staff

.Handel office payroll

.Maintain sales quotas set by Corporate

.Handle patient complaints

.Perform employee reviews

.Mentor and train all staff members and lead them by example

.Follow up on all new clients the next day of first contact, via phone, as

well as, ask for referrals to build business

.Develop policy and procedures for the center

Sleek Medspa, Natick, MA 3/2007 - 10/2007

Treatment Consultant

My primary responsibility was to convert prospects for advanced medical

skin care treatments into satisfied patients. This entails prospecting,

managing and performing consultations by phone and in person, in accordance

with Sleek MedSpa's sales approach. I was successful and skilled in

closing, cross-selling, up-selling and was able to quickly build rapport.

.Drove the sales at Sleek by prospecting new leads as well as, following up

on existing leads.

.Generated new leads by planning and hosting special events, website

inquires, and networking with other vendors

.Responsible for booking 5 consultations a day

.Consulted with potential patients, identified their needs and concerns for

Plastic Surgery and skin care treatments

.Explained the process of the procedures in an easy to understand

presentation

.Completed needed paperwork to process patients services

.Facilitated open communication with patients from the initial visit to

post-operative visits

L.I.B.S and Empire Beauty Schools, Boston, MA 6/2005 - 3/2007

Sr. Admissions Representative

Responsible for to helping students achieve their career goals by obtaining

a valuable education in the cosmetology industry by my ability to listen,

ask great questions, and make meaningful and qualitative presentations.

.Contacted all inquiries and scheduled face-to-face interviews on campus

.Met with each potential student and had a interview and gave a campus tour

.Aided in the completion of application and enrollment paperwork. Guided

the potential student through the enrollment process and followed up with

them through their class start.

.Met and exceeded weekly, monthly, class and annual registration goals

.Maintained and exceeded acceptable levels of performance in the areas of

converting inquired into registrations

.Followed procedures and methodology in interviewing and telephone

technique

.Participated in all company functions related to registrant follow-up

Dr. Mark Polasky D.D.S., Grafton, MA 6/2004 - 6/2005

Dental Assistant

My role as a dental assistant can simply be described as the extended hands

of the dentist and a vital member of the dental health professional team.

Assisted with patient procedures such as root canals, restorations,

cosmetic, and X-rays

.Responsibilities include sterilization, disinfection, instrument cleaning

and dental treatment room disinfection.

.Prepared and maintained dental instruments, equipment and supplies

.Collected and recorded patient's health history and managed patients

during dental procedures

.Smoothly and swiftly transferred required instruments from the tray to the

dentist

.Prepared dental materials, composites, amalgams, cements, impression

materials

.Prevented and managed dental medical emergencies

.Assisted the office manager with administrated duties

Education

Certifications:

Aesthetic Certification 7/2001

Elizabeth Grady Institute of Esthetics, Medford, MA

Radiology Certification 9/2004

Boston University, Boston, MA - Massachusetts Dental Society Radiology

Certification

Business Management

Quinsigamond College, Worcester, MA - Degree in Progress

Licenses

.Massachusetts Cosmetology Board., .Commonwealth of Massachusetts, Division

of Professional Licensure., .Boston, MA., 7/2001 .Registered Aesthetician

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