Assistant Quality Assurance

Ella S. Ferrell

*** ****** **.

Morganton, NC ***55

Tel.: 828-***-****/828-***-****

QUALIFICATION SUMMARY

NC State Bar Certified Paralegal with strong organization skills; responsible, detail

oriented, have ability to multi-task; prepared to meet deadlines.

RELEVANT WORK EXPERIENCE

7/08 – 10/10 - Daniel Law Firm, P.A., Morganton, NC

Estates/Trust administration, prepare necessary documents/correspondence for

personal injury, worker’s compensation, social security disability and civil litigation

matters; schedule mediations; prepare corporate documents, By-Laws, minutes, articles

incorporation for profit/non-profit corporations; prepare pre-closing & post closing real

estate closing documents; perform general secretarial and receptionist duties.

9/07 – 6/08 - Wayne W. Martin, Esq., Morganton, NC

Work in civil litigation, worker’s compensation, personal injury, and some criminal

and estates administration; maintain calendar/appointment schedules; and perform all

responsibilities required in a sole proprietorship office.

8/04 – 8/07 - Blue Ridge Bankruptcy Clinic, Marion, NC

Maintain satellite office; assist clients in preparation for bankruptcy filing; gather

assets/liability information, conduct title searches, liens, obtain property tax information;

prepare bankruptcy petitions; assist attorney with petition signings; provide client

support, maintain case files from filing date to issuance of final decree.

2/97 – 3/99 - Patla, Straus, Robinson & Moore, P.A., Asheville, NC

Work with estates & trust administration; estate tax filing preparation; balance

IOLTA; assist other attorneys when needed.

5/95 – 5/96 - PaineWebber, Inc., Hendersonville, NC

Account Services Assistant: Set-up new accounts, provide operational support

for gathering, consolidating and maintaining client asset accounts in a satellite office.

J.J.B. Hilliard, W.L. Lyons, Inc., Asheville, NC

Administrative and Operations Assistant: Assist in relocating and restructuring

office; assist with hiring and training new stock brokers and support staff, develop office

staff training procedures; maintain administrative, office and employee files; complete

office reports required by home office; coordinate travel for office personnel; coordinate

seminars for brokers and clients.

Operations Assistant: Developed systems for easier facilitation of work product;

maintain proper files for branch audits; resolve client account problems; perform cashier

duties and wire operator duties - transmit broker/client buy-sell orders; monitor areas of

potential compliance issues; provide assistance and training to support staff.

Robinson-Humphrey Co. (Smith Barney, Inc.), Asheville, NC

Senior Client Services Assistant: Sales Assistant to 3 financial consultants and

the Branch Manager. Screen calls; correspondence; complete account documents

process account transfers; monitor trades/trade tickets; wire operator-place trade orders

to exchange trading floors; assist with seminars, broker classes & meetings; keep

brokers informed of updates and new office procedures; train and assist support staff;

assist brokers and staff with computer applications for client accounts.

Financial Management Accounts Coordinator: Process and maintain FMA

accounts for all financial consultants - received a 100% Shearson Lehman Hutton

Quality Assurance rating.

EDUCATION/CERTIFICATIONS

Western Piedmont Community College, Morganton, NC

Asheville Buncombe Tech, Asheville, NC

Gemological Institute of America, Santa Monica, CA (Certificate Gemologist)

Fred T. Foard High School, Newton, NC

Associates Degree in Paralegal Technology

NC State Bar Certified Paralegal

Member Phi Theta Kappa Society

Notary Public

OTHER

NC Guardian ad Litem volunteer - 2002 - 2006

Advocate for abused, neglected and dependant children and represent them

while their cases were being heard through the juvenile court system.

Member; Catawba Valley Paralegal Association

REFERENCES

Available upon request.

Contact this candidate