Customer Service Manager
Resume:
Beth Hazelwood
Springfield, MO,65807
*********@**.***
Summary
Self starter with a strong desire to succeed and learn new skills.
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People person who loves working in a fast paced environment.
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Learns new tasks quickly and efficiently.
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Objective
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To find a career where I can complement my current skills and put to
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place the knowledge I am gaining while obtaining my Bachelor
degree in Organizational Studies.
Education
Bachelor degree in progress 2010
Drury University, Springfield, MO
Associate of Arts 2010
Ozark Technical Community College, Springfield, MO
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Career History
AT&T Mobility 3/15/2004 to Present
Retail Sales Consultant
Obtained and exceeded goals put before me.
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Assisted in the training of new employees.
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Provided extraordinary customer service and helped in
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escalated customer situations.
Stepped in as supervisor on duty when management was out of
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the office.
Bee Wireless Authorized Agent for AT&T 9/2003 to 3/14/2004
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Kiosk Manager
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Managed a small team of employees to sell and promote AT&T
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services.
Handled the hiring and training processes for new employees.
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Daily paperwork and inventory counts.
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Created sales incentives to keep the employees motivated and
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excited for the work day.
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RAM Communications Authorized Agent for AT&T
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Assistant Manager 1/2003 to 9/2003
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Handled the payroll and scheduling for 3 locations.
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Ordered the inventory and supplies for locations.
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Assisted customers in escalated situations.
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Skills
Proficient with PeopleSoft and Mytime Applications.
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Works with Microsoft Office programs such as Word, Excel and PowerPoint.
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Problem Solver who can think on my feet.
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Able to maneuver the Internet and Social Networks.
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References and Letters of Recommendation available upon request
Contact this candidate