Customer Service High School

SATHYA Ladson

*** ******** ****

Raeford, NC ****6

910-***-****

****************@*****.***

Job Objective: To obtain a position as Customer

Service/ Medical Office Assistant

SUMMARY OF QUALIFICATIONS

Hardworking, reliable, and responsible

professional with experience in office management

Reputation of achieving goals using a

personable touch

Proficient in Window 95, 98, 2000, Microsoft

Works, Excel, PC and type 40+ wpm

Certified in customer service through

Fayetteville Technical Community College

Awarded certificates for excellent customer

service

EDUCATION

High School Diploma,

. Boys and Girls High school

Brooklyn, NY 1995

. Florida Metropolitan University Online

Completed course work in Accounting 101, Marketing,

Intro to Business.

Pompano Beach, Fl, February 2004.

. Florida Metropolitan University Online

Associate Degree In Accounting

Tampa, FL, 10/15/2007 - 10/15/2008

PROFESSIONAL EXPERIENCE

12/09-Present Family Alternatives,

Residential Support

Assist mentally diasbled individuals with

independent living skills

6/07-8/07 AICPA, Durham, NC

Member Specialist

. Assisted the CPA members with making

their dues payment as well as ordering products

necessary to obtain their certification as an CPA

7/04-2/06 We Care Medical Billing Service,

Fayetteville, NC

Office Manager

Managed and organized office environment,

included but not limited to answering multi line

phones, data entry, filing, ordering office supplies,

filing medical claims, and processing

payments

Expanded client database by providing

excellent customer service through referrals

6/01-5/04 Cingular Wireless, Fayetteville, NC

Customer Service Representative

Assisted customers with problem solving

wireless needs, processing payments, restoring

service, and organizing

rate plan changes.

Increased profitability by producing

courteous and professional customer service.

8/98-9/99 Damark International, Fayetteville, NC

Data Entry Operator

Assisted customers with catalog ordering,

and the selling of membership programs

Generated revenue through processing catalog

orders

Contact this candidate