Customer Service Medical

JAMES A. CARR

************@*****.***

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*** ******* **** Phone848-***-****

Howell, New Jersey 07731

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QUALIFICATIONS

>> Experienced with Various In-house Software Applications >>

>> Skilled Customer Relations Problem Solver >>

>> Flexible to Constant Changing Assignments >>

PROFESSIONAL EXPERIENCE

Navigant

Consulting, Lawrenceville, NJ

Data Processor 2008 - 2010

. Receive, process and scan incoming mail, such as motions, briefs and

medical/discovery documentation into claims database, utilizing

appropriate in-house software.

. Analyze and index data from legal documentation pertaining to asbestos

lawsuits in order to properly categorize pertinent information, which

will be accessed on an as needed basis.

Horizon Blue Cross Blue Shield of New Jersey, Wall, NJ

Claims Service Associate 2007 - 2008

. Worked in customer service call center environment, while assisting

insurance subscribers with medical claims' benefit questions;

exercised appropriate action to resolve outstanding issues.

. Utilized selected in-house software to research patient information

and to extract necessary data pertinent to resolving medical

discrepancies.

Secova, Brick, NJ (Placed through Robert Half Agency)

Human Resource Coordinator 2007-2007

. Performed data entry by electronically enrolling employees from

contracted companies into various medical and retirement benefit

plans.

. Acted as customer service support representative regarding benefits'

questions.

Metro One Loss Prevention, Springfield, NJ

Security Officer 2006 - 2007

. Reconciled outgoing products with packing list, ensuring accuracy of

shipments.

. Produced ID badges and entered employee data utilizing in-house

security software system.

. Operated security camera system in order to maintain a high-level of

company security.

EDUCATION

. Brookdale Community College, Lincroft, NJ-Sterile Processing

Technician Course, Fall 2010

. New Jersey City University, Jersey City, NJ- Bachelor of Science in

Security - Graduated June 2006, G.P.A. 3.88.

. Brookdale Community College, Lincroft, NJ - Associate in Criminal

Justice - Graduated June 2003.

. Morgan State University, Baltimore, MD - Related Course Studies in

Marketing and Business - 1999 - 2001.

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate