Technician Computer
Resume:
Craig Robinson, Jr.
Memphis, TN 38115
Cell 281-***-****
****************@*****.***
Objective: To work in a growing organization as a Help Desk Technician
where the blend of my experience and enhanced skills can help in maximizing
the profit of the company.
Skill:
Leadership Skills
Communication Skills
Microsoft Computer Skills
Computer Installation Skills
Linux System Administration Skills
Database Development Skills
Microsoft Network Operating System I& II
Skills
Imaging Skills
Network Technology and Service Integration
Skills
Windows 7 Skills
Windows 2003 Server Skills
Introduction To Computer Programming Skills
Introduction to Project Management
Internetworking Infrastructure and Operations
Windows 2000 Skills
Management Skills
Organizational Skills
Personal Computer Set-up Skills
Wan/ Cisco Skills
Exchange Server 2003 Skills
Microsoft Desktop Operating System Skills
Operating Systems Skills
Intermediate Programming Skills
Network Fundamentals and Certification Skills
Strong Microsoft XP experience Skills
Network Standards And Protocols Skills
Networking Application Services & Security
Skills
Employment History:
Royal Productions Metairie, La
Computer Technician start 11/2008- 09/2009
. Manage the Computer Rental Department
. Provide User End Support to our clients
Craig Robinson, Jr.
Pg. 2
. Installation and troubleshooting of PC's, network, and network
printers
. Imaging the PC's and notebooks
. Repair broken PC's and notebooks
. Acting as Help Desk to answer emails as needed.
BMC Solutions (National Dell Provider), Houston, TX
Computer Technician
05/08-08/08
. Installation of PC's and notebooks 30+ daily
. Perform hardware and software upgrades 30+ daily
. Installation and setup of network printers 20+ daily
. Imaging the PC's and notebooks 30+ daily
Net Sync Network Solution, Houston, TX
Support Technician
03/08-04/08
. Responsible for installation of 40+ testing equipment software on the
computer daily
. Provide User End & Server Support to Houston Independent School
District
. Monitored and maintained testing sessions 15+
Enterprise Rent a Car, Houston, TX
Car Porter 08/06-
03/08
. Ensured quality maintenance of 30+ cars daily
. Responsible for shuttling 10+ customers daily
. Shuttle cars to different offices
Education:
ITT Technical Institute, Houston, TX
Bachelor of Science degree in Information Systems Security
Graduation Date: September 2011
ITT Technical Institute, Houston, TX
Associate of Science degree in Information Technology Computer Networking
Systems
Graduation Date: September 2008
Certification:
BMC Solutions, Houston, TX, May 2008
Dell DCSE (Dell Certified System Expert) Certifications
Certificate Completion Date: May 20, 2008
Contact this candidate