Administrative Assistant Data Entry
Resume:
MARLENE I. LAGUNA
Charlotte, NC 28209
************@*******.***
PROFILE SUMMARY:
Successful professional leader with an outstanding international
background offering well diversified experience. Capable of working
effectively within different corporate environments. Extremely
proficient with financial information and able to complete various
transactions error-free in a timely manner. Skilled team builder who
contributes to productive atmosphere and demonstrates proven
leadership abilities. Well organized with proven experience
prioritizing multiple responsibilities to achieve desired results.
Possesses excellent interpersonal, communication, and analytical
skills. Able to effectively communicate with a wide range of
individuals. Works well both independently and as a cooperative team
member who is dedicated to customer satisfaction.
Languages: Fluent in Spanish and English, broad knowledge of
French.
International: Able to interact and communicate with
international client, providing fund transfers and selling
services. Gained multi-cultural experience by traveling
extensively in several places such Europe, Middle East, South
America, and United States.
Computers: Working knowledge in Windows XP, Microsoft Word,
Excel, Access, Power Point, Outklook, QuickBooks, Customer
Management Software and Banking Data Transactions,
SKILLS:
. Sold client services and built customer relationship.
. Positively interacted with customers to ensure their initial and
continued satisfaction.
. Consistently met or exceeded deadlines, goals, and objectives.
. Successfully managed and built relationship among multinational
professionals.
. International banking and financial functions.
. Provided budget information and strategies for proposals.
. Experienced mortgage loan processing and administration.
. Recruiting, hiring and evaluating performance.
. Reviewed and analyzed approved loan information, while meeting
legal guidelines.
WORK EXPERIENCE:
M&N Solutions Accounting Services
2006 - Present
Financial Assistant
Analysis and reconciliation of client's financial information monthly
and yearly. Data entry in QuickBooks
Developing strategies and information for budgets yearly. Sold
clients services.
Central Piedmont Community College, Charlotte, NC
2005 - 2007
Administrative Assistant - Sponsor Program
Provided support assistance through Footprints program. Reports credit
recovery and balances of student loans.
Administrative Assistant/Lab Facilitator
Explained and promote products and services to students. Maintained
student account information.
Page Two
Marlene I Laguna
Latino Community Credit Union, Charlotte, NC
2004 - 2005
Mortgage Loan Processor, System Assistant, and Manager.
Responsible for appraisal reviews, reports in compliance with federal
regulatory and bank policy
Experience in all aspects of mortgage process. Sold banking products and
services.
Member Service Representative/Teller
Explained, promoted, and sold products or services through outstanding
interpersonal and communication skills. Opened and established new
accounts. Cashed checks, paid-out money orders, balanced cash drawers,
and data entry. Accurately executed transfers of funds in a timely
manner.
Wiese Sudameris Bank, Peru
2000 - 2003
Head Teller/Service Representative
Trained and supervised staff, delegated work assignment to meet
established goals. Experienced in selling various banking products and
services. Balanced cash drawers and recognized fake currency.
International Banking
Built relationship among international professionals. Charged of short
and medium term funding requirements, through direct lines of credit and
debt paper. Managed foreign exchange through diverse fluctuations of an
unstable market. Developed budget information, and making
recommendations yearly.
Loan Assistant
Provided borrower information, evaluated loan, maintained related
documents, and sent for approvals.
Bank Wiese Ltdo, Peru
1994 - 1999
Tellers Supervisor/Operation Supervisor
Successfully managed all aspects of banking operation including hiring,
training, and supervising staff. In charged of supervising main agency
and branch vaults. Experienced in all aspects of staff management and
recruitment, performance evaluation and mortgage processes.
EDUCATION: Central Piedmont Community College, Charlotte, NC
Degree: Associate in International Business
Catholic University, Peru
Degree: Bachelor in Economics
Pfeiffer University, Charlotte, NC
Current Student of MBA
PROFESSIONAL DEVELOPMENT:
. Carolinas Tax Professional Forums. IRS Gov.
. Exporting Rules and Regulations to the United States
. ATM and related services training
. System Integrations and Operation Translation
. Computer Programming for Finances
. Completed Supervisor Training Program
. Financial System Training
. Accounting and Economy Training
REFERENCES: Available Upon Request.
Contact this candidate