Customer Service Officer
Resume:
Harold Reeder Jr.
Willow Springs, NC
abiw9d@r.postjobfree.com
Objective: Seeking to obtain a Collection/ Credit position with a growing company.
Experience: Kioti Tractor Inc. Wendell, NC
Credit and Collection Administrator October 2008 to May 2010
• Performed collection calls in Northeast Region.
• Provided excellent customer service.
• Resolved disputes and issues as needed.
Waste Industries Raleigh, NC
National/ Corporate Accounts Collector June 2007 to May 2008
• Processed refund checks for customers.
• Reduced DSO's to a manageable level.
• Operated computer, fax and printer business machines.
ABB Inc. Cary, NC
Collections Officer October 2003 to September 2006
• Negotiated credit terms with customers.
• Resolved invoice and statement issues expeditiously.
• Received and applied bank payments to client accounts.
Access Point Inc. Cary, NC
Collection Officer August 2000 to April 2003
• Analyzed accounts for customer efficiency and easy payment.
• Exceeded one hundred calls per day.
• Processed credit card payments.
LabCorps Inc. Durham, NC
Collection Officer February to July 2000
• Performed skip-tracing procedures to research credit reports.
• Participated in month end closing reports.
• Maintained a professional and courteous demeanor at all times.
Education: The College of Westchester White Plains, NY
Associates in Marketing Management/Business 2009
Administration
References: Available upon request
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