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Customer Service Officer

Location:
Willow Spring, NC, 27592
Posted:
October 20, 2010

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Resume:

Harold Reeder Jr.

*** ****** **** ***

Willow Springs, NC

919-***-****

abiw9d@r.postjobfree.com

Objective: Seeking to obtain a Collection/ Credit position with a growing company.

Experience: Kioti Tractor Inc. Wendell, NC

Credit and Collection Administrator October 2008 to May 2010

• Performed collection calls in Northeast Region.

• Provided excellent customer service.

• Resolved disputes and issues as needed.

Waste Industries Raleigh, NC

National/ Corporate Accounts Collector June 2007 to May 2008

• Processed refund checks for customers.

• Reduced DSO's to a manageable level.

• Operated computer, fax and printer business machines.

ABB Inc. Cary, NC

Collections Officer October 2003 to September 2006

• Negotiated credit terms with customers.

• Resolved invoice and statement issues expeditiously.

• Received and applied bank payments to client accounts.

Access Point Inc. Cary, NC

Collection Officer August 2000 to April 2003

• Analyzed accounts for customer efficiency and easy payment.

• Exceeded one hundred calls per day.

• Processed credit card payments.

LabCorps Inc. Durham, NC

Collection Officer February to July 2000

• Performed skip-tracing procedures to research credit reports.

• Participated in month end closing reports.

• Maintained a professional and courteous demeanor at all times.

Education: The College of Westchester White Plains, NY

Associates in Marketing Management/Business 2009

Administration

References: Available upon request



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