Manager Customer Service
Resume:
THOMAS BEABER
*********@*****.***
Objective
To work in a professional environment that utilizes my people,
organizational, and analytical skills.
Professional Profile
Business Administration major with demonstrated organizational and
leadership skills. Ability to establish productive work relationships,
with both written and oral communication skills. Creative problem solver
with a positive professional attitude, committed to excellence. Computer
literate.
* Team Building - Decisive team leader with experience developing teams
to increase productivity and boost employee morale.
* Communication - Sincere communicator with well developed presentation
skills. Able to obtain productive relationships with colleagues,
customers and staff at all levels.
* Work Ethic - Placing a high value on honesty and integrity, committed
to superior customer service.
Experience
YAKULT, Sacramento, CA
2009-CURR
Merchandiser
* Call on 80-90 grocery stores each week.
* Insure Yakult product is set to company standards.
* Meet with Dairy Managers suggesting orders as needed.
* Daily report the current days activities.
CONVERGENCE MARKETING, Sacramento, CA 2009-
CURR
Area Representative
* Place displays in major retail outlets (i.e. Walmart, Rite Aid,
Safeway)\
* Update and audit blood pressure machines
* Perform numerous store audits
* Reset Maps in Local retail outlets
American Merchandising Specialists Sets, Sacramento, CA
2009
Set Specialist
* Call on Lowe's stores
* Resetting retail sections set to the latest planogram
* Work with other team members to ensure accurate placement of products
Pactiv, Sacramento, CA
2004-2008
Northwest Retail Development Coordinator
* Call on 96 Walmarts and 50 grocery stores per 6 week cycle
* Insure all Pactiv retail sections are set to the latest modulars
(Walmart planogram)
* Correct out of stock items
* Face Down and rotate all Pactiv shelf packages
* Fill shelves completely with any Pactiv product
* Report all competitive activity - pricing, pack sizes, packaging,
promos displays, etc.
* Meet with the broker POG department to ensure Pactiv shelf standards
are implemented
NATIONAL RETAIL SERVICES, Sacramento, CA
2003-2004
Area Representative
* Place displays in major retail outlets (i.e. Walmart, Rite Aid,
Safeway)
* Perform numerous store audits
* Section resets large & small
Temporary positions
2002-2003
Accounts Plus, Accountants Inc.
M/UX, Wilton, CA
2001-2002
Senior Accountant
* Supervised all accounting entries
* Processed all accounts payable and receivable
* Maintained inventory control for leased assets
* Handled general journal entries and reconciliation of accounts
* Processed location costing
* Reconciled and balanced all cash accounts
WESTERN CONTRACT, Rancho Cordova, CA
1999-2001
Senior Accountant
* In charge of cash management for the entire company (including
subsidiaries)
* Streamlined and administered bi-weekly payroll
* Supervised accounts payable department and job costing
* Handled general journal entries and reconciliation of accounts
* Completed all out-of-state sales tax reports
YOUNG MORTAGE SERVICE CORPORATION, Davis, CA 1998-
1999
Accounting Manager
* Developed & managed records management systems and related accounting
controls
* Prepared monthly financial statements for branches and corporation
* Administered company payroll conversion
* Computerized accounting procedures for increased accuracy
* Supervised all accounting entries
RENEE GODON & SONS, INC, Auburn, CA
1997-1998
Controller
* Supervised accounts receivable, accounts payable, general ledger
departments
* Apprised owner of the organization's financial position and issued
periodic financial and operation reports
* Maintained equipment inventory
* Developed spreadsheets to streamline productivity
* Created an accounting procedure manual
ACORDIA BENEFIT SERVICES/ANTHEM HEALTH, Sacramento, CA 1994-
1997
Payroll/Senior Staff Accountant
* Managed payroll for two hundred employees
* Provided leadership in company payroll conversion
* Supervised accounts payable department
* Served as the backup human resources manager
* Assisted open enrollment for two hundred employees
* Coordinated company health program
* Presented new employee orientations
* Guided employees through the closure of the plant with issues related
to the payroll department
EDUCATION
ASSOCIATE ARTS, ACCOUNTING, 1981
Sierra College, Rocklin, CA
In pursuit of:
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION
University of Phoenix, Sacramento, CA
VOLUNTEER ACTIVITIES
2009 - 2010 Member of the Board of Trustees, Christ Unity Church
2006 - 2010 Member of the tech team, Christ Unity Church
1998 - 1999 Sound technician, First Nazarene Church
1994 - 1998 Manager/Coach, East Sacramento Little League
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