Customer Service Management

***** *. ******* **.

Apache Junction, AZ *****

Telephone: 602-***-****

Email: *********@*****.***

Carol Zawalich

Profile:

• Excellent communication and computer skills; ability to

work as part of a team or independently on projects or

project deadlines; multicultural awareness with a high

level of flexibility.

Education:

Maryvale High School, Phoenix, AZ

Diploma

Northland Pioneer College, Show Low, AZ

• Bookkeeping course

Experience:

October 2008 - Present

Allied Barton Security Service, Mesa, AZ

Corporate Security Operation Center Operator/Security

Officer

• Monitoring 86 different sites around US

• Handling alarms, calling properties to remedy problems

• Customer service, telephone skills

December 2005 – April 2008

Dunlap & Magee, Phoenix, AZ

Property Management

• Spreadsheets, reports

• Customer service, telephone skills

• Multitasking, scheduling, training, file management

February 2003 – August 2004

M ontana Dept. of Transportation, Helena, MT

Head Cashier/Accounting Technician

• Spreadsheets, reports

• Customer service, telephone skills

• Cashiering, Daily Deposits

Accomplishments:

• Multitasking, file management, administration, scheduling,

reporting, data entry, training, payroll assistance,

inventory management, multi task management, customer

service, organizational skills, telephone skills, time

management, spreadsheets, Microsoft excel, word,

outlook, Internet programs.

Contact this candidate