Medical Customer Service
Resume:
PATRICIA WILBANKS
*** ****** ***** **********, ** 30705
**********@*****.***
Objective: To bring to your organization enthusiasm, dedication, responsibility, and good work
ethics, combined with a desire to utilize skills obtained through knowledge in the following
areas.
RELATED COURSES AND SKILLS
• •
Medical Terminology Medical Office
Billing/Coding/Insurance
• Anatomy and Physiology
•
• Human Diseases
Advanced Document Processing
•
• Clinical Classifications of Systems
Microsoft Office Word, Excel, Power
Point
• ICD-9 Medical Coding 1 ICD-9
•
Medical Coding II
Computerized Medical Office Skills
• CPT-4 Medical Coding
•
• Medical Administrative Procedures
Medical Transcription Fundamentals
• Health Information Management
EDUCATION
Patricia Wilbanks Page 2
Georgia Northwestern Technical College, Calhoun, GA
Medical Business Administrative Technology, 2009 to present
Coosa Valley Technical College, Calhoun, GA
Medical Office Assistant Certificate, March 2009
Medical Coding Certificate, September 2007
North Georgia Technical College, Blairsville, GA
Major: Medical Coding
Murray County High School, 1975, Chatsworth, GA
Major: General Diploma
CERTIFICATIONS: American Academy of Professional Coders
Certified Professional Coder, CPC-A, November, 2008
WORK EXPERIENCE
U.S Census Bureau, Dalton, GA March 2010 to present
Administration Clerk
• Performed routine clerical tasks required in the collection, control, review, processing, and
reporting of personnel and payroll data for approximately (insert number) employees.
• Carried out employee selection and hiring functions, including processing personnel
actions.
• Maintained personnel files and administrative records.
PATRICIA WILBANKS
215 Sunset Drive Chatsworth, GA 30705
**********@*****.***
• Assisted in the processing of accident forms, travel vouchers, and time and attendance
records.
Field Operations Clerk
• Prepared enumeration materials by checking address registers for duplicate or missing
addresses, organizing crew leader assignment control records, keying data, and checking
training materials.
• Prepared work assignments for field staff.
• Tracked and shipped census forms for processing at the U.S. Census Bureau's National
Processing Center.
• Performed assigned tasks in the operations control system.
Fiber Pro, Inc, Dalton, GA 2004-2005
Matrix Rugs, LLC, Chatsworth, GA 2000-2004
Plant Manager of Operations
• •
Expediting orders Reconciled general ledger
accounts
• Shipping, and receiving
• Prepared weekly payroll
• Inventory control
• Initiated shorter invoicing
• Used of QuickBooks to cycle with customer discount for
invoice customers prompt payments
• Posted income and expenses • Purchasing of materials and
supplies
• Processed accounts payable
Short Cuts, Inc. Chatsworth, GA 1997-2000
Patricia Wilbanks Page 2
MEC-Material Evaluation Consultants (Recycling Company) 1984-2000
Office Manager
• Used of QuickBooks to invoice customers
• Posted income and expenses
• Processed accounts payable
• Reconciled general ledger accounts
• Prepared weekly payroll
• Initiated shorter invoicing cycle with customer discount for prompt payments
• Receptionist
• Customer service
• Purchasing materials
• Accounts Payable and Receivables
PATRICIA WILBANKS
215 Sunset Drive Chatsworth, GA 30705
**********@*****.***
References available upon request
Contact this candidate