Customer Service Medical

Ruth Smith

**** *. ***** ****** *** **

Milwaukee, WI 53222

Telephone 414-***-****

*******@*****.***

Objective: Dedicated and effective individual seeking an entry level

position in the medical field.

Highlights:

. Proficient in Microsoft Word, Excel, and Power Point.

. Excellent written and verbal communication skills.

. CPR Certified

. G.P.A. 3.53

Registered Medical Assistant in the state of Wisconsin

Education:

Sanford-Brown College

West Allis, WI

Associates Degree: Registered Medical Assisting

Nov 22,

2009

Medical Terminology I & II Medical Law &

Ethics

Hematology

Electrocardiography

Medical Asepsis

Computerized Billing

Pharmacology Medical

Administrative Procedures Clinical Procedures

Human Biological Systems

Work Experience:

Milwaukee Family Chiropractic

Milwaukee WI

Chiropractor Assistant 3/9-10

-Current

. Greet Patients

. Schedule\Reschedule

. Billing

. Insurance Verification

. Medical Records

. Arrange Transportation

. Room Patients

. Develop X-rays

. Vitals

Stevanonic Family Clinic

Milwaukee, WI

Medical Assistant

180 Hours

. Roomed patients, took vitals, EKG's and height and weight measurements.

. Answered phones, scheduled appointments, documented medical information

and filed charts.

. Stocked examination rooms, and assisted with minor medical procedures.

Third Party Delivery Logistic Services

Wauwatosa, WI

Customer Service Representative

Mar2008- Dec 2009

. Spoke to customers over the phone providing them with needed

information about products and services, processed orders, and answered

questions about claims.

City Trend

Milwaukee, WI

Assistant Manager

Nov 2007- Feb 2008

. Oversaw, trained and scheduled staff to ensure quality service,

performed open and closing procedures, counted cash registers, and

controlled the flow of business when managing.

Burlington Coat Factory

Milwaukee, WI

Customer Service Manager

Aug 2006- Nov 2007

. Supervised cashiers and font end staff, processed returns and exchanges,

closed and opened registers when needed.

Rainbow Clothing Store

Milwaukee, WI

Head Cashier

Mar 2005-March 2006

. Received cash and credit card payments for merchandise, set up

advertising signs and displays, greeted customers, stocked merchandise, and

conducted inventory.

Reference: Available Upon

Request

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