Tangela Y. Rumphs
********@*****.***
OBJECTIVE:
To find a challenging position as an Office Support Clerk with a respected
firm where I can contribute developed skills and experience to help the
company reach its objective.
Skills/Quailifications:
Excellent Data Entry, Typing and Computer skills. Interact with Staff,
Clients, and Customers.
Public Records research, Answer Inbound Calls. Train Staff, Process Mail,
Filing, Email.
Digital Scanner, Fax, Copier, Internet and Postage Machines. Well-
Organized, Detail-Oriented,
ability to Multi-task, Work Independently with minimal supervision and
excel in busy work
environment.
. MS Word, Excel, Outlook, Windows XP, and Internet Explorer
. ATIDS and Reflection (legal Software)
. Empower, Uniform, Mortgage Flex, Loan Quest, The Edge and
. Clues Loan Tracking Systems
. NextGen (Insurance Claims Software)
. Medical Transcription Professional Software
WORK EXPERIENCE:
Ikon Business Solutions through Paladin Consulting Inc. Sunrise, FL
07/2009-07/2009
Receptionist (Temporary Assignment)
. Greeted, assisted and informed staff of visitors' arrival.
. Answered calls and promptly forwarded them to appropriate personnel.
. Emailed appropriate staff of incoming deliveries from couriers,
maintained fax machine and processed mail.
Allstate Insurance Company through Kelly Services Sunrise, FL
09/2008-03/2009
Claims Associate (Temporary Assignment)
I assisted claims adjusters with data entry support, filing, printed and
mailed out claim summaries to customers along with claim packets,
documented file status, mail support, maintained office supplies, break
room, copier, printer, monitored fax/printer stations and other duties as
assigned.
Attorneys Title Insurance Fund Doral, FL 08/2005-
04/2008
Data Entry Clerk (Contract Assignment)
. I worked as an independent contractor for Attorneys' Title Insurance Fund
for the purpose of doing data entry from home.
. I received daily assignments which consist of entering public records
into ATIDS.
. Tracked legal documents and viewed digital images through the Funds
software Simply Data Entry and Reflection Image Viewer Screen.
. Assignments were access through the Fund's VPN connection at which point
I work with an Excel spreadsheet to retrieve assignments and to prepare
my invoices.
. Maintained production quota of 250 documents daily.
Tangela Y. Rumphs
New Century Mortgage Corporation Miami Lakes, FL 02/2003-08/2005
New Loan Setup Coordinator
. Log, assembled and enter loan submissions into loan tracking system.
. Ordered credit, appraisal, and disclosures reports.
. Reviewed applications for completeness.
. Trained new staff on setup process.
. Prepped, scanned and converted mandatory documents to digital images,
answered phones, assisted clients, maintained, distributed incoming and
outgoing mail.
. Crossed trained in the closing department assembling closing packages in
the folders.
BankUnited through OnStaff Inc. Miami Lakes, FL 10/2001-11-
2001
Mortgage Assistant (Temporary Assignment)
. Assisted Human Resource Department with filing of employee records.
. Maintained quality control of loan files during replication.
. Log, assembled and enter new loan submissions into computer.
. Reviewed applications for completeness.
. Ordered credit, appraisal, flood certifications and disclosures reports.
WMC Mortgage Corporation Hollywood, FL 05/1998-11/1999
Registration Clerk
. Log, assembled and enter loan submissions into computer.
. Ordered credit, appraisal and disclosures reports.
. Prepped, scanned and converted mandatory documents to digital images.
. Reviewed applications for completeness.
. Cancelled and denied loan files after receiving analysis from
underwriters.
. Reactivated and resubmitted files to underwriters.
EDUCATION:
Transam Associates, Inc. Valrico, Fl 04/2010-
Present
Medical Transcription Online Training Program
National Notary Association
Notary/Notary Signing Agent Chatsworth, CA
Miami Dade College Miami, FL
Mortgage Finance Program
Miami Central High School Miami, FL
General Education