Management Insurance

Kristal Rybicki

*B Copp Street, Nashua, NH *****

Phone: 603-***-****

*******.*******@*****.***

Summary of Qualifications

Dedicated claims associate with comprehensive management, legal and

insurance experience. Demonstrated ability to successfully analyze,

negotiate and resolve complex insurance claims.

Professional Experience

RiverStone Claims Management

Manchester, NH

Latent Case Manager May 2006 - December 2008

. Strategic analysis and management of commercial accounts involving toxic

tort bodily injury claims, products liability, civil rights, workers'

compensation claims, commercial auto, inland marine, property damage and

hazardous waste claims. Insurance coverage analysis and determination

through legal research, insurance policy interpretation, case law

research, choice of law analysis, coverage opinion review.

. Account documentation and updates, reviewing medical reports and claim

files, reinsurance reporting, analyze and proposition of insurance

allocation methods, reserve analysis and projection, including financial

and statistical data analysis and management.

. Settlement agreement analysis and review, legal liability analysis,

review of legal, medical and court documents, commercial litigation,

trial reporting, litigation management and strategy including negotiating

and authorizing settlement payments.

. Management and retention of outside defense counsel and coverage counsel.

Review and approval of litigation plan & budgets and billing invoices.

Claim Assistant June 2004 - May 2006

. Account specific updates, insurance policy review and verification,

settlement payments, drafting coverage analysis letters, insurance

coverage charts, correspondence and statistical data retention and

management.

. Research, compile and verify data for use in analysis of coverage

allocations, billing, financial and account information.

. Successfully manage accounts for Case Managers during absences, involving

responding to email, phone inquiries, settlement payments and status

updates.

Administrative Coordinator December 2002 - June 2004

. Provided administrative support for eight case managers and training for

new employees, including acknowledgement of new claims and the processing

and set up of new accounts in computer systems.

. Compiled account and policy information by researching Access and Excel

databases and online resources.

. Access database creation, maintenance and modifications to ensure

seamless end-user functionality.

. Coordinated with help desk and IT department to aide in the development

of new processes and systems database design and created online user

manuals for operations database for company intranet.

TICS Corporation

Seminole, FL

Office Manager November 2000 - August 2001

. Managed projects and installations for telecommunications and phone

systems for southeastern United States region.

. Answered calls for customers in need of service, resolved customer

issues, drafted and mailed letters to potential customers with company

information booklets.

. Managed payroll for fifty technicians including hiring paperwork for new

employees.

. Billed job costs and materials in computer database and ordered office

supplies and materials needed to complete work orders.

Education

Southern New Hampshire University

2003 - Present GPA 3.7

. Bachelors of Science in Business Administration

Rockhurst University

Classes Completed

. Microsoft Excel Techniques Beginner, Intermediate, and Advanced.

. Microsoft Word Techniques Beginner, Intermediate, and Advanced.

. Time Management and Organization Skills for Busy Professionals.

RiverStone Claims Management

CLE Classes

Attended and participated in Continuing Legal Education (CLE) classes

presented by outside counsel and experts for legal research, Westlaw, Lexis

Nexis, TreeAge Pro, product liability, rules of civil procedure, evidence,

negotiations, asbestos, mold, lead, hazardous waste, silica as well as

state specific case law developments and updates.

Professional Designations

New

Hampshire

Insurance

Department

. New Hampshire Property and Casualty Adjuster's License (currently

inactive)

Contact this candidate