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Customer Service Sales Representative

Location:
Rockford, IL, 61107
Posted:
October 20, 2010

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Resume:

**** ******* ***** ****** *. FINNEGAN 815-***-****

Rockford, IL 61107 abivtt@r.postjobfree.com

OBJECTIVE

Seeking a challenging position where extensive delivery and driving

experience, coupled with enthusiasm and an ability to get the job done will

be fully utilized.

PROFILE

. Over 20 years experience in package delivery services, with CDL Class

A license and valid DOT card.

. Effective organizational abilities with ability to work in

unsupervised environment.

. Excellent interpersonal skills quickly developing rapport with

customers.

. Quick learner with solid problem solving abilities and proven ability

to manage multiple tasks and deadlines.

. Demonstrated professionalism and consistent customer service practices

at all times.

PROFESSIONAL EXPERIENCE

UNITED PARCEL SERVICE, Rockford, Illinois 1986 - 2009

A global package delivery company that serves over 200 countries.

Driver (1994 - 2009)

A physical, fast-paced position that involved continual lifting, lowering

and sliding of packages of up to 150 lbs.

. Performed pick up and delivery services of up to 200+ stops per day.

. Operated P-11 delivery truck maintaining full compliance with UPS and

Illinois road policies with excellent driver rating.

. Utilized DIAD (Delivery Information Acquisition Device) to record date

and time of pick-ups and deliveries to customer locations.

. Collected and processed COD payments, and conducted driver follow-ups

on missing or lost packages.

. Earned 8 years safe driving award and ensured truck and equipment was

safely and securely stored during delivery hours.

. Volunteered as member of internal safety committee for 9 years, having

lead role for 4 years.

Package Handler (1988 - 1994)

A position responsible for unloading, sorting and reloading package cars.

. Unloaded in-bound packages from UPS semi trailers and loaded onto

trucks for delivery to local customers.

. Sorted packages by zip codes for routing to appropriate delivery

trucks.

. Downloaded next day air package data and delivered packages to

counties surrounding the Rockford region.

STEPHEN PAOLI INTERNATIONAL COMPANY, Rockford, Illinois 1985 - 1986

A local company which has distributed its mechanical deboner and desinewer

machines to over 130 countries.

Sales Representative

Responsible for selling machines to customers within all regions of the

United States.

. Developed new accounts by scheduling appointments, meeting with

potential customers and conducting oral presentations.

. Conducted cold calling to food processing distributors demonstrating

use and capabilities of meat/bone separator equipment.

METROPOLITAN LIFE and PRUDENTIAL LIFE & HEALTH INSURANCE COMPANIES,

Rockford, Illinois 1983 - 1985

Two national insurance companies which provide various options of coverage

for its customers.

Sales Agent

Licensed agent responsible for life and health insurance policy sales

within the local Rockford area.

. Sought out new clients and developed clientele networking to generate

new business.

. Assessed customer requirements and made recommendations for customized

policies to meet their individual needs.

. Calculated premiums and established payment methods. Provided

information to clients when claims were made on policies.

TRUGREEN/CHEMLAWN, Rockford, Illinois 1981 - 1983

A company which specializes in weed control and fertilization treatments to

address lawn care issues.

Lawn Service Technician

Responsible for applying fertilizer and other lawn care products.

. Assessed lawn care needs and advised customers on most effective

products to improve appearance and health of lawn.

. Estimated materials, supplies, manpower and total costs of orders in

order to provide customer quotes.

EDUCATION / MEMBERSHIP

ROCK VALLEY COLLEGE, General Course Studies, 1980 - 1981

BOYLAN CATHOLIC HIGH SCHOOL, Diploma, 1980

Member, Teamster's Local 710, 1988 - 2010

Vice President, American Lombardi Society, 2007 - 2010



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