Customer Service Engineer
Resume:
Jess W. Cross
Abilene, Texas 79606
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With eleven years experience in residential apartment maintenance, I am a knowledgeable Maintenance
Engineer. My outstanding attributes include the
skills of HVAC, appliance repair, electrical repair, plumbing, pool service and
building maintenance.
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BH Management Services INC; Fort Worth, TX, Oct‘09 – Apr ‘10
Assistant Maintenance
Completed service request
Scheduled sub-contractors
Ensured all city and state codes were met
Responsible for onsite supplies and equipment
Enforced OSHA safety standards
HVAC, electrical, mechanical and plumbing systems
Maintained property and work area
Maintained budget
Equity Residential Properties; Haltom City, TX, Sept’06 – Sept ‘09
Maintenance Engineer
Responded to service request troubleshooting/repair apartment appliances including HVAC, electrical,
mechanical, and plumbing systems
Completed apartment turnovers including repairs and painting
Made cost effective decisions on replacement of items
Maintained excellent communication with office team
Performed on call emergency services on nights and weekends
Provided superior customer service with residents
Utilized competent knowledge of use and care of tools and equipment
Repaired any necessary areas on property
Supervised swimming pool maintenance
Alliance Residential; Fort Worth, TX, Apr’04 – Aug ‘06
Rover Lead
Assigned tasks
Scheduled contractors
Controlled inventory within budget guidelines
Conducted safety inspections
North Texas Construction and Restoration; Joshua, TX, Nov ’97 – Apr ‘04
Crew Supervisor
Supervised a seven man crew effectively
Scheduled sub-contractors
Ensured all city and state codes were met
Responsible for onsite supplies and equipment
Enforced OSHA safety standards
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Certifications and Skills
Esoco Institute Universal Certificate # 585**********
Pool Certified in Tarrant County
Mold Remediation AATC.
Proficient in electrical work, plumbing, HVAC and the ability to train others.
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