Administrative Assistant Executive

Denise Scott continued

Denise E. Scott

PineVerde Lane, Jacksonville, Fl 32244

Mobile: 904-***-**** * E-mail: *************@*****.***

PROFILE

*References available upon request*

Diligent and dedicated executive assistant and legal secretary specialist with over 20 years progressive

experience in coordinating, planning, and supporting daily operational and administrative functions.

Demonstrated capacity to adapt to dynamic work environments and provide comprehensive support for

executive-level staff.

Proven track record of accurately and timely providing research, reporting, information management, and

marketing support activities.

Adept at developing and maintaining administrative processes to reduce redundancy, improve accuracy and

efficiency, and achieve organizational objectives.

Proficient in Microsoft Windows (98, XP, Vista), Microsoft Office (Word, Excel, PowerPoint, Outlook,

Access), Executive Scheduling, Corporate Billing, and Internet search engines.

Highly focused and customer-driven with the goal of providing quality results.

PROFESSIONAL EXPERIENCE

Accounting Principals Administrative Assistant 3/2010 – 5/2010

A leading professional staffing company offering workforce solutions in the accounting and financial services

industries nationwide.

Directly supported PHH Mortgage Executive Assistant, Vice President of Operations and other staff as

needed. Performed the following daily functions: heavy personnel data entry into ACCESS and intranet

databases, e-mailed correspondence/requests, maintained inventory and distribution of supplies for entire

company, assisted clients/visitors/new employees as requested

Provided all necessary catering, equipment, and materials for training classes

Special Counsel Incorporated Legal Secretary 6/2008 – 8/2008

Fortune 1000 company and the largest provider of legal staffing services to corporate legal departments and law firms

nationwide, including 99 of the 100 largest firms in the US.

Directly supported one attorney and one paralegal at Bedell, Dittmar, DeVault, Pillans & Coxe, P.A

Produced legal mailings; typed, transcribed, and proofed legal pleadings

Created and maintained new client files with most recent pleadings, letters or other legal actions

Liaison with court clerks to schedule court dates

MPS Group Inc. (now ADECCO) CIO Executive Assistant 7/2006 – 4/2008

Fortune 1000 company and an industry leading provider to government and business entities of staffing, consulting,

and solutions in the disciplines of information technology, finance and accounting, law, engineering, marketing and

creative, property and healthcare.

Directly supported Chief Information Officer and management team

Gathered empirical data and produced performance reports

Coordinated executive calendars including meetings and travel arrangements (domestic/international)

Convergys Corporation SVP Administrative Assistant 4/2004 – 7/2006

Fortune 1000 company and global leader in relationship management delivering a broad range of customer and HR

solutions, backed by technology, business analytics and consulting services.

Convergys Corporation continued

Provided executive administrative/secretarial support for Sr. Vice president of Sales and his team by answering

telephones, assisting visitors and resolving a range of administrative problems and inquiries

Coordinated with various executive staff for operational support activities; served as a liaison between

departments and operating units in the resolution of day-to-day administrative and operational problems

Scheduled/coordinated meetings, interviews, appointments, events for supervisors and their clients

Value Options (Mental Health Service) VP Administrative Assistant 7/2000 – 2/2004

The nation’s largest independent behavioral health care company, providing services to Fortune 500 companies

through a variety of managed services for all behavioral health issues, mental health and chemical dependency

diagnoses.

Denise Scott continued

Directly supported Vice President of Clinical Management

Provided administrative/secretarial support including routing heavy phone traffic, e-mail correspondence,

calendar scheduling, recording/editing/distributing Community Action Board minutes

Provided back up support to other Executive Teams including CEO

Assisted Communications Manager as needed (proofed websites, transcribed interviews, maintained

ACCESS database of clients/shareholder information, etc.)

Arizona State Board of Medical Examiners Administrative Assistant 6/1999 – 4/2000

State of Arizona agency responsible for providing physician licensing, monitoring physicians on restrictions,

investigating complaints/hearings regarding competency or behaviors by physicians that are not legal or appropriate.

Directly supported two Assistant Directors and provided back up for Executive Assistant

Typed and proofed legal pleadings, letters, memos for physician hearings and other issues

Drafted correspondence/informational letters/memos for internal staff and external clients/vendors

Recorded/edited/proofed meeting minutes for Executive/managers/staff meetings

Monitored tickler items assigned to management team timely completion

Trailside Galleries Administrative Assistant 10/1996 – 6/1999

Trailside Galleries is a premier Americana Art Gallery specializing in works by outstanding landscape, still life

figurative and western artists for the discerning collector.

Drafted/typed letters to artists, screened incoming calls, maintained filing system, assisted with coordination

of monthly art openings and on-site support of the gallery General Manager and sales staff

Maintained filing system of corporate documents, records, and reports

Developed/produced mass client mailings

Created/maintained filing system, data input, reconciled daily cash box/receipts and bank deposits

Arizona Health Care Cost Containment Legal Secretary 10/1985 – 9/1996

Arizona state government agency responsible for the oversight in contracted Medicaid health plans in the delivery of

health care to individuals and families.

Legal Secretary support to In-house Counsel, Grievance and Appeals

Typed legal pleadings, letters and memos for internal legal or other staff and agency clients

EDUCATION

Paralegal Certificate Program 1/2008 – 7/2008

University of North Florida, Legal Studies Institute, Jacksonville, Florida

General Studies (Business, Fine Arts) 1971 – 1974

University of Colorado, Boulder, Colorado

Bountiful High School - High School Diploma 1969

*References available upon request*

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