Customer Service Administrative Assistant
Resume:
Renee M Waddington
*** * ********** *** *******@*********.***
Saint Augustine, FL 32092
Qualification Profile
Professional Background
Broad based qualifications in administrative, billing and business report functions. Reliable and dedicated.
Honor confidential nature of information.
Work efficiently and effectively as self-starter in busy environment handling many tasks simultaneously. Initiate
action and follow through to conclusion of any commitment. Capably learn new skills.
Exceptional organizational skills; work effectively under pressure and stress. Prioritize workload and multi-task.
Conscious of deadlines; possess a good sense of urgency.
Dynamic communication / interpersonal skills. Interact positively with a wide range of people; readily convey
sense of trust.
Computer proficiency on Windows platform including Quick Books and MS Office applications (Word, Excel,
PowerPoint, and Outlook).
Thrive in a team environment.
Customer Service
Provide support to the sales team, ensuring all service objectives are met
Process and follow all warranty claims from submission to payment
Liaison between manufacturers, service department, and customers
Collect and post all payments to appropriate accounts
Work with new customers in the development of new accounts
Prepare weekly and monthly service and warranty reports for Service Manager
Administrative Assistant
Provided support for nine managers; scheduling and maintaining calendar of appointments, meetings, and travel
itineraries
Prepared and maintained departmental information, including timesheets, expense reports, subcontracts,
insurance and bonding reports, and invoice payments
Assisted personnel with Benefits Package and fulfilling and tracking training hours
Maintained all office supplies and office equipment
Maintained filing system according to company standards
Processed all incoming, outgoing and inter-office correspondence
Renee M Waddington
716 N Edenbridge Way *******@*********.***
Saint Augustine, FL 32092
Employment History
Education
References
North Jax Motorsports 2009 – present
Customer Service / Warranty Clerk
Hardin Construction Company, LLC 2001 –2009
Senior Administrative Assistant
Freeman Beers, A Joint Venture 1997 –2001
Office Manager
Associates in Applied Science – Medical Transcription (currently pursuing)
Rasmussen College
Available upon request
Contact this candidate