ROSE LUPER

**** ** ***** ****** #*

Beaverton, Oregon 97007

Home: 503-***-****

Email: abivp2@r.postjobfree.com

Highlights of Qualifications

. 60 WPM, 11600 KPH and 10-key by touch

. OMD, Oracle, LPS, Mask, EDM, Acaps, Shaw, and Hogan

. Inermediate Microsoft Word, Ecxel, and BiginerAccess

. Microsoft Outlook and Lotus Notes

Work History

NW Auto Parts Distribution though NW Staffing Receptionist 9/10-9-

10

. In bound calls 4 lines

. Data entry enter data into spreadsheet for accounting department

EPIQ Systems through Adecco Data Entry Clerk 5/10 - 6/10

Call Center Customer Service 4/10 -

5/10

. Entered clients names, address, date and bar code into data base

. In bound calls helping clients with Countrywide Class Action

Settlement

Wells Fargo through Accountemps EDM Processor Data Entry 1/10 -

1/10

. Reviewed Subordinations loan applications, titles, appraisals, and

taxes

. Updated information from application into loan processing system

. Uploaded loan application, title, appraisal and taxes into EDM

. Pipeline line of 50 loans

Associated Business Systems Meter Clerk 9/08-9/09

Contract Biller 4/08-9/08

. Outbound calls to customers to collect meter counts, also email or

fax meter request to customers

. Input meters using OMD and Oracle data base

. Updated fax number and contact name into Access

. Update customer contact name and phone number, fax numbers, email

address using OMD and Oracle data base

. Covered phones for Receptionist inbound calls 20 lines

. Created Excel spreadsheet for customer billing

. Create credit memo's using Oracle data base

. Terminate contracts using Oracle data base

. Credit an invoice, summary billing and invoicing using Oracle data

base

Bank of America through Adecco Fraud Clerk 7/07-3/08

Mortgage Loan Processor 4/07-7/07

. Reviewed credit report to clear any US Patriot Act using LPS for fraud

alert then contacted customer by phone to obtain drivers license

number in order to obtain visual at signing

. Composed letter using Microsoft Word to send to customer to obtain

copy of customer social security card to clear any social security

alert found on credit report

. Reviewed titles for vesting, home owners insurance, property taxes and

flood insurance to confirm escrow set up correctly using LPS for

simple refinance loans

. Pipeline of 65 loans

. packaged closing documents and trained employees

Wells Fargo Mortgage Loan Processor II 6/06-3/07

Mortgage Loan Processor I 10/98-6/06

Clerk 11/97-10/98

Data Entry Clerk 11/95-11/97

. Reviewed titles for vesting, legal description, title exceptions, home

owners insurance, flood insurance, mortgage statements and credit card

statements, income verification, using Mask and ACAPS for lines for

credit, second loans, and refinance

. Use Hogan to pull Wells Fargo accounts for payoffs, Use Shaw to obtain

customers accounts for policy waivers

. Outbound welcome call to Personal banker to inform them of what is

needed from the customer for the Mortgage loan

. Inbound calls from Personal bankers regarding questions on status of

the loan

. Outbound closing calls to Personal banker to inform them the loan

documents are ready for signing from the customer

. Composed lender guide using Microsoft Word

. Pipeline of 90 loans

. Evaluate turn down loans to see if they meet criteria for subprime

lender

. mail open, sort and distribute, type loan applications into ACAPS

system and trained employees

M/D Control Systems through Barrett Business Service Secretary

12/94 - 11/95

. Payroll, billing, invoicing, expense reports and payables using FoxPro

. In bound calls from vendors and clients 4 lines, ordered supplies, and

made travel arrangements, filing, copying, faxing,

. Typed correspondence using WordPerfect and mail open, sort and

distribute

EDUCATION

2008 LTS Computer Training Center - Tigard, OR

. 2003 Excel

PROFESSIONAL DEVELOPMENT

Compliance training, Fraud Prevention class, income workshop, and flood

workshop

Contact this candidate