Quality Assurance Engineer
Resume:
ALAN A. BECK
Bedford, Ma., ****0
*********@*****.***
TECHNICAL SKILLS
Microsoft Certified Professional, Windows XP - December 2009
Dell Certified System Engineer - March 2004
A+ Certified Technician - September 2000
Machines: IBM personal computers, DEC personal computers, MacBook Pro,
IBM minicomputer systems, PRIME minicomputer systems, VAX minicomputer
systems, VAX workstations, DEC Alpha minicomputer systems,
DEC laser printers, Okidata printers, TAS telephone network simulator,
Polycom MGC25 bridge, Polycom Soundstation speakerphones, Polycom IP
phones, MUMPS system
Languages: Assembly Language, AT command set, COBOL, COM, C, Pascal,
FORTRAN, Visual Basic, SQLserver, HTML, XML, Javascript, Unix shell
scripting
Programs: Windows 3.1, Xwindows, Norton Disk Doctor, Microsoft Office,
Internet Explorer, Bitware, Procomm Plus, Intel Proshare, Microsoft Access,
PVCS Tracker, Bugzilla, Soffront, Starteam, TOAD, Ultraedit
Operating Systems: Windows 95, Windows 98, Windows NT 4.0,
Windows 2000, Windows ME, Windows XP, Windows 7, MS-DOS, Apple OS X Snow
Leopard, Sun Solaris Unix, Linux, Novell Netware
Topologies: Token ring network
Databases: Oracle 9i, SQLPLUS for Unix
WORK EXPERIENCE
Terason, Burlington, Ma. 01803
QA Engineer (January 2010 - October 2010)
Responsible for testing a new version of an ultrasound imaging product,
Terason 3200
Responsible for testing Terason 3200 on Macbook laptop with Windows 7
running on computer with Macintosh Bootcamp program
Responsible for developing and executing test plans for Setup, Install,
GUI, Licensing, Preset, Console keys, 2D mode and M Mode of Terason 3200
product using documented requirements
Tested 40 different builds until Release Candidate as contract wound down
Executed test plans and reported defects using Soffront bug tracking
database
Worked with software engineers and software development team lead to
resolve defects
Worked with a three person QA department to verify every feature of product
Lincoln Technical Institute, Lowell, Ma. 01850
Computer Instructor (May 2009 - July 2009)
Instruct post high school students in 2 terms of 5 week / 4 day per week
computer classes in preparation for Comptia A+ technical certification and
Microsoft Windows XP certification
Instruction was part of 10 class Certificate of Computer Technology program
from Lincoln Technical Institute
Responsible for giving daily lectures for material and supplementing
material with lab assignments
Fundtech, Burlington, Ma. 01803
Quality Assurance Engineer (February 2005 - February 2009)
Project 2: Payplus for CLS (January 2008 - February 2009)
Responsible for testing a web based, foreign exchange application, Payplus
for CLS
Responsible for developing and executing test plans for all UI based
functionality in Payplus for CLS
Developed UI based test plans for use with ten major banks, including State
Street and Bank of America
Tested various Internet browsers such as Firefox, Opera to ensure
compatibility with Payplus for CLS
Learned workflow of application and system setup to enhance UI testing
Responsible for creation and verification of numerous Change Requests in
Starteam
Developing Unix scripts to automate manual processes in Payplus
Created and maintaining SQL queries to retrieve Payplus database
information from Oracle 9.1
Attended weekly Payplus for CLS QA status meetings
Project 1: Omgeo Connect (February 2005 - January 2008)
Responsible for testing a web based, financial trading application, Omgeo
Connect
Tested Omgeo Connect - a system to automate trading processes for external
customer, Omgeo, and connecting Omgeo Connect to other Omgeo products, such
as Omgeo Oasys, Central Trade Manager and Tradesuite
Began testing of Omgeo Connect on first day of existence of UI interface,
release 1.0
Tested project by exclusively testing GUI portion of product and soon
started testing XML messages via Unix back end
Executed smoke, functional and regression testing for Omgeo Connect
Tested various Internet browsers such as Firefox to ensure compatibility
with Omgeo Connect
Placed in charge of developing and executing Quality Assurance test cases
and test plans for Oasys Service Connector, a portion of Omgeo Connect
connecting Oasys with Omgeo Connect
Interfaced with Omgeo's internal applications such as CTM and Oasys in
order to test Omgeo Connect functionality
Responsible for developing, executing and maintaining test suites for
entire Omgeo Connect product
Attended weekly status meetings on Omgeo Connect and bug meetings in
manager's absence
Created and verified bugs on Starteam defect tool
Responsible for training new employees and contractors to Quality Assurance
department
Presented overviews of Omgeo Connect to Omgeo employees and contractors
Developed SILK data files for use in GUI automation testing
Developed and maintained Unix scripts for use in back end testing
Developed test cases using both equity and fixed income trading data for
both Trade Management and Settlement Management
Created and maintained SQL queries to retrieve Omgeo Connect database
information from Oracle 9.1, developed scripts to execute hundreds of Unix
queries in SQLplus
Developed Unix scripts for hundreds of mapping tests, testing Control
tables, settlement functional specification requirements
Administrated RSA Securities' Cleartrust application to add, modify and
delete hundreds of users for new QA environments (a new environment per
release)
Downloaded and reviewed functional specifications from Omgeo's central
server (Sharepoint)
Interviewed prospective candidates for job openings
Polycom, Burlington, Ma. 01803
Quality Assurance Engineer (May 2004 - November 2004)
Brought in as contractor to run modem QA project with TAS equipment, on as
needed basis after initial contract was over
Developed TAS automated tests for Soundstation VTX to MGC bridge project
involving testing line conditions over Polycom bridge
Responsible for configuring MGC bridge on T1 line to execute automated
tests
Interpreted test results and issued reports comparing results with previous
Soundstation TAS test results
Performed QA test plans for Soundstation 2, Soundstation 2W (wireless
conferencing), Soundstation VTX 1.0
Developed and executed voice testing for each new version of Soundstation
Executed feature testing for each new version of Soundstation 2
Setup and configured Polycom MGC bridge, Soundstation products, IP phones
for test lab
Executed Broadsoft test plan for new software of Polycom IP phones for each
new software release
LLBean, Portland, Maine. 04901
Telephone Sales Associate (October 2003 - January 2004)
Responsible for selling outdoor equipment based on vast knowledge of
outdoor activities
Eastern Mountain Sports, Burlington, Ma. 01803
Sales Associate (April 2001 - March 2003)
Responsible for selling outdoor equipment based on vast knowledge of
outdoor activities
Motorola, Mansfield, Ma. 02048
Engineering Support Technician(March 1997 - May 2000)
Developed and performed test procedures on SM56 software modem in Windows
95, Windows 98, Windows NT 4.0 and Windows 2000
Responsible for application testing with such remote control products as
Reachout Remote Control and PC Anywhere as well as testing online gaming
applications such as Doom and Quake
and ISP testing on SM56 software modem
Tested various Internet browsers for compatibility such as Mozilla, Firefox
and Opera to ensure compatibility with SM56 modem software
Led fellow technicians in executing test plans for software releases
Interpreted, executed and submitted WHQL (Microsoft logo) testing to
Microsoft for different platforms of SM56 software modem
Set up new equipment and developed new test procedures for test equipment
Reduced data from tests performed to chart/graph form
Performed fault confirmation by repeating tests, either with other products
or with earlier versions of software modem
Prepared accurate problem reports regarding any deviations seen in the
software modem from specification
Participated in builds and freezes
Interviewed prospective candidates for job openings
New Boston Systems, Woburn, Ma. 01801
Computer Consultant(April 1996 - March 1997)
Assignments with:
Motorola, Mansfield, Ma. 02048
Test Engineer (September 1996 - March 1997)
Responsible for developing and executing tests for Storm modem using
telephone network emulator, different personal computers and fax machines
Responsible for installation and configuration of test equipment
Responsible for testing Storm modem in Alpha and Beta stages
Digital Equipment Corporation, Nashua, NH. 03062
Field Service Engineer
(July 1996 - August 1996)
Installed and configured new parts for PC's and laser printers
Responsible for diagnosing hardware problems, replacing hardware and
resolving hardware problems based on field service calls
Responsible for installing hardware drivers in DOS or Windows 95/NT
Supported 1,000+ end users problems with PC's and laser printers
Massachusetts Department of Public Health, Boston, Ma. 02108
PC Technician
(April 1996 - July 1996)
Installed and configured new peripherals to PC's and printers
Troubleshot hardware and software problems in conjunction with Help Desk
Performed preventive maintenance on PC's and printers at sites throughout
state
Troubleshot Novell Netware problems at sites throughout state
Anacomp, Medford, Ma. 02155
Quality Control Supervisor, Computer Programmer, Computer Operator
(September 1994 - December 1995)
Assisted Quality Control department head in training new employees and
meeting production deadlines
Installed and configured peripherals to PC's
Troubleshot hardware and software problems with PC's
Tracked microfiche though department and microfiche log files through
Novell network
Created and tested COM programming code for various clients and added
programs to Novell network
Performed daily backups of Novell network
Supported 100+ end users problems with COM machines, Novell network and
PC's
Updated database of clients on Alpha Four and Novell network
Troubleshot log files generated by COM Machines
EDUCATION
Northeastern University, Boston, Ma. 02115
Certificate in Computer programming received in March 2003
classes taken included Visual Basic, HTML, Javascript, database (Microsoft
Access)
GPA: 3.8
Thomas College, Waterville, Me. 04901
BS degree received in May 1993
Major: Computer Information Systems
classes taken included COBOL, C, database (DbaseIII), CASE tools
Major GPA: 3.0
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