Customer Service Medical Assistant
Resume:
CHRISTINE PEREZ
*** ****** ****** ********, ** **841 *************@*******.***
Qualifications Summary
Administrative support professional offering versatile office skills and proficiency
in Microsoft Office programs, works independently and exceeds expectations.
Highly personable Client Service Professional with several years of experience
with customer service.
Strong planner and problem solver who readily adapts to change.
Able to juggle multiple priorities and meet tight deadlines without
compromising quality.
Expertise in resolving escalated customer service issues.
Detail oriented
Proficient with Microsoft Office System (including Microsoft Word, Microsoft
Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft
Outlook®).
Professional Experience
Fuel Assistance – Lowell, MA
2009 to Present
Client Service Representative
Determine eligibility for qualifying low income families by verifying client
information.
Prepare and deliver explanations of eligibility decisions.
Provide quality client service.
Answer phones and solve client inquiries and/or transfer calls to the
appropriate party.
Performed office assistant duties including distribution of mail, filing client
documents, and pulling all emergency files.
Korde & Associates Law Office – Chelmsford, MA 2007
to 2009
Billing Processor
Invoiced clients for payment of services rendered.
Calculated amount to be billed to client.
Answer phones and solved client inquiries and/or transfer calls to the
appropriate party.
Performed office assistant duties including distribution of mail, filing client
documents, and pulling any files needed by attorney.
Performed data entry to open foreclosure files.
Manchester Community Health Center –Manchester, NH
2006
Medical Assistant Extern
Greeted and registered patients in a friendly and courteous manner
Prepared examination rooms for physician.
Set patient appointments.
Recorded patient vital signs and entered results into file.
Performed office assistant duties including distribution of mail, filing patient
documents.
Education
Hesser Community College – Manchester, NH
2005
Medical Assistant
Jobs in Finance – Haverhill, MA
2004
Banking Certificate
Adult Learning Center – Lawrence, MA
2002
GED
References
Furnished Upon Request
Contact this candidate