Customer Service Administrative Assistant
Resume:
Rachel Hess
Dousman, WI ****8
******@*****.***
Objective:
To obtain a career in the customer service industry. I am skilled in
excellent communication, customer service, writing and computer skills.
Highly organized, prompt and proficient are other characteristics I
possess.
Employment History:
* May 2010 - Present - Fitness Together, Brookfield, WI
Fitness Consultant
o Handle monetary transactions
o Establish and complete computer programs and projects
o Schedule appointments with clients
o Close and open studio
o Communicate constantly with clients
o Multi-task to complete various projects
o Answer telephone
* March 2009 - April 2010 - Gold's Gym, Waukesha, WI
Fitness Director
o Hired, trained and terminated staff
o Handled payroll
o Produced monthly revenue goals
o Composed presentations and handled phone calls
o Corresponded with members regarding complaints and compliments
o Took care of monetary transactions
o Checked members in and out
* July 2007 - March 2009 - YMCA, Oconomowoc, WI
Personal Fitness Coach and Programmer
o Worked in conjuncture with Marketing, Finance, Human Resources
and Aquatic departments to facilitate programs
o Developed tools and understanding necessary to create, implement
and manage a budget for various programs
* August 2005 - August 2006, August 2007 - August 2008 - Bergman
Chiropractic, Waukesha, WI Administrative Assistant
o Administrative Duties
o Input computer data and created spreadsheets
o Greeted patients and handled patient files
o Communicated with Doctor and Insurance companies
o Answered phones and processed monetary transactions
o Opened and closed office
* August 2004 - August 2005 - ISB Community Bank, Oconomowoc, WI
Bank Teller
o Processed and handled transactions
o Greeted customers and answered questions
o Answered phone calls
Education:
* Lakeland College - pursuing my MBA
* University of Wisconsin - Whitewater - September 2005 - December
2008
Bachelor of Science in Education, Health, Human Performance and
Recreation
Minor in Coaching
GPA: 3.579
References:
* Available upon request
Contact this candidate