Manager Administrator

Peter Basant

*** ******** ******

Roselle NJ ****3

Home: 908-***-**** / 868-***-**** l Mobile: 868-***-****

Email: mailto:***********@*****.***

SUMMARY

Extensive expertise in Information Technology solving distributed issues

and managing technical projects for Lotus Notes / Blackberry environment.

Good understanding of leveraging IT to meet business objectives in

Financial Services such as working with Capital Markets / Equity Research

Group. Possess strong leadership ability and creative problem solving

skills. Adapt quickly to any environment and consistently deliver results

against tight deadlines. Effectively communicate concepts and ideas to both

technical and non-technical individuals.

TECHNICAL SKILLS

Platforms: IBM 386, 486 and Think Center Desktops

Quantum ADIC DLT 7000 and FastStor 8000 Backup Devices

Blackberry (857, 957) Handheld Devices

Software: Lotus Notes Client (5.10, 6.5, ND7), Blackberry Desktop Manager

(3.5)

Blackberry Server Manager (2.2), Domino Administrator/Designer,

Symantec PC Anywhere (10.5), Tivoli, Telnet (UNIX)

Extra Attachmate, Arc serve (6.6), Lotus Instant Messaging and

Web Conferencing (Sametime 3.1), DL580, External Array, Windows NT

4.0/XP/WIN2000, Wireless Technology, UNIX, LAN, WAN, Lotus Notes,

iNotes, McAfee Anti-Virus Software, Microsoft Office Suite, Remedy

(6.0).

PROFESSIONAL EXPERIENCE

KENNAMETAL Latrobe, PA 2/09 -11/09

Lotus Notes / Domino Administrator (Consultant) 9mts

. Incorporate ND6 Frequently Asked Questions discussion database to ND7

. Test issues and resolutions from ND6 version and verify resolutions

rectify issues on ND7 version.

. Utilizing AdminP to move and delete mail files, to create move and

delete replicas also rename person and groups.

. Created notes account and mail-In database.

. Assisted users in creating and archiving mail locally.

. Provided real time support for Notes and Blackberry users

PGA TOUR, Jacksonville, FL 4/08 - 11/08

Lotus Notes / Domino / Blackberry Administrator (Consultant) 7mts

. Archive mail files over 1 GB to DVD also migrated 300 plus users from

Domino R 5 to R 6 environment in timely manner to meet company

deadline.

. Monitored Blackberry server logs to verify server was up and messages

were being delivered in timely manner and Outgoing queue to verify

there were no backlogs.

. Added, removed, disabled and enabled users to Blackberry profile.

. Monitor Domino server logs to ensure and rectify any issues.

Prudential Financial, Roseland, NJ

1999-2007

Dcn Specialist / Lotus Notes / Blackberry Administrator

. Provided Tier II Lotus Notes support for global IT infrastructure

supporting 65,000 domestic and international employees also provided

real time 24 / 7 executive support for 1,200 plus Blackberry users.

Assisted in upgrading and testing of new Blackberry Server Manager

Release (2.2). Coordinated with Cingular and Research In Motion on

wireless network related issues. Troubleshot software, hardware and

network issues. Performed end user migrations resulting from business

sales, acquisitions and mergers.

. Utilizing AdminP to move and delete mail files, create, delete and

move replicas and rename users and groups.

. Performed all aspects of Lotus Notes account management including

creation and deletion of notes accounts / mail-in databases, certifier

changes, renames / recertify users via adminP process, mail file and

database restores, database and mail files Access Control List issues,

Domino Directory (NAB) group create, modify and delete, replication,

template, Internet and spam mail issues to ensure day to day

production was maximized.

. Monitored Blackberry server logs to verify server was up and messages

were being delivered in timely manner and Outgoing queue to verify

there were no backlogs.

. Added, removed, disabled and enabled users to Blackberry profile

database to ensure day-to-day production were maximized.

. Added and removed users to Sametime server to increase communication

and collaboration generate real business results and reduce

collaboration cost.

. Troubleshot mail databases issues including mail routing, calendaring,

archiving and replication also application databases issues including

setting threshold and quotas, manually run server tasks Updall, Fixup

and Compact to fix corrupted views, full-text indexes, corrupted

documents, corrupted databases to improve databases performance.

. Worked with Tier III support on server consolidation and database

reduction to improve efficiency and expense reduction.

. Developed and documented user-friendly operations manual for Lotus

Notes and Blackberry tier 1 support currently in use.

. Provided 24x7 on call support to meet company service level agreement.

Prudential Securities, Inc., New York, NY 1997-1999

Consultant Team Lead / Lotus Notes Administrator.

. Provided tier II Lotus Notes support and coordinated with business

units to migrate cc Mail users to Lotus Notes environment in timely

manner and oversaw eight consultants that installed and configured

Lotus Notes on users desktop and laptops.

. Created Lotus Notes accounts and mail-in databases to ensure migration

project and day-to-day production was maximized.

. Migrated over 8,000 users from cc Mail to Lotus Notes environment to

meet business unit and company deadline.

. Tested and rolled out all new updates of the Domino Directory (NAB)

and Mail template to ensure there were no glitches or bugs.

EDUCATION

Diploma in Technical Support, Chubb Institute Jersey City NJ 1996

TRAINING

Lotus Education

Implementing a Domino Infrastructure (R5)

Deploying Domino Applications (R5)

Maintaining a Domino Server Infrastructure (R5)

Maintaining a Domino User (R5)

Maintaining Domino R4 Servers and Users

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