Customer Service High School

RICHARD D. MASON

**** ***** **** • MEMPHIS, TN **116

1. 901-***-**** or 901-***-****• E-MAIL ***.**************@*****.***

PROFILE

1. Dedicated and honest; takes pride in accomplishing tasks beyond expectations.

2. Performs responsibilities accurately and with a high degree of quality.

3. Enthusiastic with an exceptional attendance record; willingly works overtime and on weekends.

PROFESSIONAL EXPERIENCE

Eaton Corporation

Customer Service Specialist, August 2007-May 2008

1. Using a forklift, pulled orders according to defined workflow for distribution.

2. Received inventory stock and placed in specified location according to availability.

3. Restocked stocked shelves with unused or returned inventory.

Wal-Mart

Night Stocker, December 2006-October 2007

1. Responsible for removing inventory from freight trucks for shelf replenishment.

2. Accountable for replenishing shelves with stock in a defined time frame.

Central Defense Services

Security Guard, April 2006-October 2006

1. Accountable for patrolling assigned properties and ensuring safety.

Fred’s Distribution

Order Puller, September 2005-January 2006

1. Staged bundled freight for shipment from assembly line.

2. Accountable for loading freight for shipment onto semi-trucks using a forklift.

3. Responsible for pulling orders and loading the line for packaging.

4. 5. Internal Revenue Service

6. Mail/File Clerk, January 1997-September 2005

7. Responsible for leading a specified group of employees in the day to day activities.

8. Accountable for coaching and training.

9. Extract, sort and delivered processed mail and checks.

10. Loaded and unloaded mail for distribution.

11. *Bidded and received Lead Clerk position January 2001-May 2003

12. 13. Performance Staffing (Royal Furniture)

General Warehouseman, July 2001-October 2001

1. Accountable for unloading inventory and stocking warehouse.

2. 3. Wal-Mart Supercenter

Overnight Receiver, September 1998-October 1998

1. Accountable for unloading inventory and stocking merchandise.

2. 3. Federal Express

Cargo Handler, June 1997-September 1997

1. Responsible for unloading cargo carts while maintaining the package condition for loading.

2. Loaded planes with packages for shipment.

EDUCATION 1993 - 1996 Diploma Fairley High School

CERTIFICATIONS 2007 Forklift Certified Eaton Corporation

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