Customer Service Supervisor
Resume:
Linda Bailey
*A Sever Street
Worcester, MA *****
Email: *********@*******.***
Summary: Seasoned in maintaining efficient work environment. Excellent
office and computer skills with experience working with diverse
populations.
Professional Experience:
CVS Pharmacy, Worcester, MA 2005-2009
Shift Supervisor
. Trained new employees
. Prepared daily and weekly schedules
. Posted payroll for 20 employees
. Make daily deposits
. Merchandised products throughout the store
. Handled customer complaints
. Supervised employees
VF Factory Outlet, Worcester, Ma 2001-2005
VF Factory Outlet Floor Supervisor
. Handled all training of new employees
. Responsible for personnel issues
. Prepared daily deposits
. Reconciled drawers
. Provided customer and associate support
United States Army, Fort Shafter, HI 1984-1986
Secretary, HQ 45th Support Group
. Responsible for all filing
. Handled all correspondence
. Responsible for preparation of all monthly reports
. Prepared all type written documents
Education:
Easter Seals Computer Training Program 2010
. MS office, Word, Excel, Access, Powerpoint, Outlook
Secretarial At Home Course 1994
. Keyboard, Document formatting
Skills:
. Proficient in MS applications
. Proven ability for working with diverse populations
. Excellent organizational and communication skills
. Strong work ethics
. Team player with good people skills
. Supervisory experience
Volunteer Service:
United Way EITC, Free tax preparation for qualified low-income working
families 2010
UMASS, Greeter in the new Ambulatory Care Center on the 8th Floor,
Cardiology 2010
Internship/Fill in Receptionist:
Citadel Radio Group, Filing contracts and bills, answered multi-lined
phone,
Customer Service to prize winners, Excel programs for the support of the
station,
Postage machine for the daily mail, faxing, copying, and telephone calls to
prize winners. 2010
Contact this candidate