Quality Assurance Marketing

Sally Maloney

* ****** ******, ******, ** *****

Home: 781-***-****

Cell: 508-***-****

*************@*****.***

SKILLS SUMMARY

More than 25 years of experience in Business/System Analysis and Quality Assurance for both

Finance and Insurance corporations. Strong background in back end and front end testing and Black and

White box testing. Experience in writing and executing automated and manual test plans.

EXPERIENCE

Bonaire Software Solutions, LLC

08/08 – 08/10

320 Congress Street

Boston, MA 02210

Senior QA Engineer

Verify all aspects of the financial software package prior to release to the client including general

ledger setup, testing to ensure that software is calculating correct fees, verifying client specific invoices

and reporting.

Creating detailed test plans from client enhancement specifications

Creating/editing XML files for upload into application

Defect tracking and resolution

Regression testing to ensure no new defects introduced to software

Provided training and guidance to new QA staff

QA Lead for client software releases

Compile Release Notes for Client enhancements

Fidelity Investments PI-

04/00-07/08

Boston, MA

Senior QA Analyst, Marketing Customer Knowledge Center (CKC)

• Liaison between Business Partners and Development Team for Marketing Projects

• Verify data for various complex Adhoc Queries using Hyperion BrioQuery (database query

tool)

• Validate data extracts/feeds for complex Adhoc queries

• Involved in Weekly Adhoc and Production Problem Triage Meetings

• Subject Matter Expert for Integrated Marketing Measurement System

• QA Lead for Oracle to DB2 database conversion for Marketing Division

• QA Lead (5 Analysts) for Enhancements of Integrated Marketing Measurement System

• QA Lead (5 Analysts) for Weekly Build of Integrated Marketing Measurement

database/website

• Ensure all weekly functional/data regression tests are completed

• Reduced the Weekly QA test time from 2 days to 4 hours by using by “screen scraping” the

data into an Excel spreadsheet

• Investigate bugs and report as necessary

• Investigate, report and track data anomalies

• Verify third party feeds have been processed into database/website

• QA Lead for Monthly Build data into Customer Marketing Warehouse (CWE)

• Track production problems with Development Team on a weekly basis

• Research and test production problems.

• Train new employees

• Project lead for data enhancements

• Create, validate, distribute and maintain automated reports

• Create test plans from Requirement Documents for enhancements to Warehouse

• Early involvement in projects to give input on requirements and early detection of “bugs”

Sapphire Technologies

01/98-04/00

SunLife Insurance

• Contractor for various QC projects

Bank of America (BankBoston)

• QA Analyst for new online banking web application (HomeLink)

• Write / Execute functional test plans from requirements document

• Identify, Document and Research defects

• Create test data to verify positive and negative test criteria

UnumProvident Insurance (formerly Paul Revere Insurance) 10/80-

05/97

• Designed and tested a new mainframe system for Field Offices to inquire about specific

policy information.

• Tested and installed monthly updates to Field Office PC based system.

• Wrote User documentation for both

• Trained Field Office Users on both

SYSTEMS PROFICIENCY

Programming Languages: Oracle 9.0, C, C++, Informix, Unix Software, Microsoft Suite (including

Word, Excel, Access), Mercury Suite (Quality Center, QTP), Hyperion BrioQuery, Hummingbird,

ClearQuest, PACE, CICS, Visio, ETL

EDUCATION

Unix Administration/C/C++ Certificate

Worcester Polytechnic Institute, Worcester, MA 1997

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