Customer Service High School
Resume:
Andy Dulay
Pacifica, California, 94044
******@********.***
Objective: Seeking a client oriented promotional position within a
business/services environment which will assist me in developing the skill
sets necessary to acquire a journey-level management position
Experience:
Head Night Auditor December 2009 to present
Oceano Hotel & Spa - Half Moon Bay, CA
. Duties include: Accounting and book keeping, verifying guest check ins
and check outs, reconciling pricing discrepancies and billing
mistakes, organizing various guest reports with multiple departments
within the hotel and retail entities, verifying cash postings, cross
referencing daily revenue totals with accounting, dispersing daily
reports to multiple departments, responsible for all hotel business
for 1/3 of total operating hours: front desk duties, guest services,
concierge.
Prep/Line Cook September 2009 to present
. Duties include: Preparing salad and appetizer courses, plate
positioning, and restock preparing.
Customer Service/Representative Sales April 2004 to
August 2007
Aquamarine Jewelers - Sacramento, CA
. Duties included: Opening and closing responsibilities, store
management, phone orders, inventory transportation, inventory book
keeping, solving customer service complaints, day to day store up
keep.
Server/Bar Back/Buser September
2000 to August 2001
UCLA Catering - Los Angeles, CA
. Duties included: Transporting large amounts of food to various
locations on trucks, loading and unloading the trucks, setting up
large diving rooms for up to 1,500 people, and serving the clients.
Education:
California State University San Francisco
San Francisco, CA
Bachelors of Arts Degree: Psychology
Rio Americano High School
Sacramento, CA
Skills: Microsoft Word, Excel, SPSS, Autoclerk 8.0
References: Available upon request
Contact this candidate