Manager Management

Joel A. Hudson

*** ***** **** ****** **** West (H) 904-287-

2521

Jacksonville, FL 32259 - RESUME - E-Mail: ********@*********.***

Credentials for

INFORMATION SYSTEMS/DATA CENTER/FACILITIES MANAGEMENT

Professional Highlights

Broad managerial experience and a tract record of significant contributions

in information systems, data centers and facilities management, operations,

training, telecommunications, help desk and technical support, including

demonstrated professional expertise in:

. Hardware evaluation, recommendations, acquisitions and installations.

. Leasing negotiations of new and used hardware and software.

. Upgrading of mainframes and peripheral equipment to increase capacity

to maintain service level while not increasing department budget.

. Training employees in the areas of computer operation to include help

desk functions, tape library functions, personal skills, and staffing

and multi-year budgeting.

In addition to having worked my way through the ranks to supervising a 3-

shift computer operations data center for the largest pump manufacturer in

the world, and in managing the data center of a large bank in the

northeast, I successfully managed the data center for one of the top ten

mortgage companies in the United States, servicing in excess of 400,000

loans daily. In this capacity I was responsible for all employees in the

operation of an IBM 3090-170S and in the operation of a Novel Local Area

Network, which services in excess of 1,000 employees with five remote

sites. As in all large data centers, this was a 24-7-365 operation. I

have successfully directed and managed the Information Technology

Department of the 19th largest city in Florida while, essentially, creating

its information technology department and I successfully directed and

managed the Computer Information Systems Division of a State Water

Management District.

I am a manager who strongly believes that people are the most important

asset in an organization and consider it a critical management task to

motivate and develop them.

PROFESSIONAL BACKGROUND

RICHMOND AMERICAN HOMES, JACKSONVILLE, FL

April 2005 to Present

Asst. Superintendent. Position is a prelude to construction supervisor.

Responsible for the performance of professional and technical building

repair of new homes prior to closing and occupancy. Perform and/or oversee

the performance of general and finish carpentry, drywall, ceiling and

flooring repair to include carpeting, tile. Linoleum and wood flooring.

WESTMINISTER WOODS RETIREMENT COMMUNITY, FRUIT COVE, FL

March 2004 to April 2005

TECHNICIAN. Performed duties in a retirement home setting where

interpersonal skills with elderly residents are necessary. Responsible for

new employee training in areas of interest where knowledge of cleaning

chemicals was necessary. Utilized my background and skills developed while

functioning as a contract sales manager and working supervisor for my

family owned cleaning business.

ST. JOHNS RIVER WATER MANAGEMENT DISTRICT, PALATKA, FL

May 1998 through April 2002

DIRECTOR, DIVISION OF COMPUTER INFORMATIONS SYSTEMS. Responsible for the

direction and management of the information technology of a statewide water

management operation with specific responsibilities as follow:

. Develop and recommend plans for system development, implementation and

operation, including estimating for hardware and software purchases,

staffing, and multi-year budgeting. Accountable for technical validity

and operability of solutions to problems and successful implementation of

new technology for the district-wide enterprise.

. Manage the overall development, implementation, installation and

operation of information and functional systems throughout the entire

district. Develop clear asset and change management procedures.

. Consult with inter-departmental management to analyze computer systems

needs for information management and functional operations, to include

the development of cost estimates and implementation plane, and to

discuss and advise regarding viable options.

. Review and evaluate performance of computer and peripheral equipment,

malfunction reports, and maintenance to determine costs and impact, and

to address problems.

. Manage area supervisors in the division, coordinating all programs and

projects. Perform administrative tasks such as budget development,

monitoring expenses, and the development of policies and procedures in

conjunction with the chief Information Officer.

. Develop, implement and monitor management information system policies and

controls to ensure data accuracy, security and legal and regulatory

compliance.

. Negotiate and contract with consultants, technical personnel and vendors

for services and products.

CITY OF PALM BAY, FL

May 1995 to May 1998

MANAGER OF INFORMATION SYSTEMS. Responsible for the direction and

management of information systems planning and development, including

consulting with management specialists, technical personnel, staff,

department directors and city administration on specific system

requirements for programs and services. Specific progress was made on

three major projects as included below:

. Performed an evaluation of a new financial system for the City.

. Reviewed the current computer hardware system in relation to the changing

requirements of the City.

Implemented a 4-phase LAN/WAN and a new financial system.

. Over a six-month period, accomplished the installation of seven LAN's,

using a Novell operating system.

. Installed a new AS400 for the new financial system.

. Commenced the conversion of the previous financial system to a new HTE

financial system.

. Responsible for completion of the operating budget inclusive of

presenting the budget in public hearings to the City Council and citizens

of the City.

. Staffed the department with capable professionals.

ACCUSTAFF, JACKSONVILLE, FL

March 1994 to April 1995

PROJECT COORDINATOR. Responsible for training Civil Service employees on

the IBM 9121 Operating System, which is MVS-XA-ESA. Responsible for the

work schedules, training and supervision of all assigned project personnel.

BANCBOSTON MORTGAGE CORPORATION, JACKSONVILLE, FL

July 1988 to January 1994

ASSISTANT VICE-PRESIDENT/MANAGER OF COMPUTER OPERATIONS. Managed multiple

shift operations of a large data center servicing the home mortgage

industry. Accomplishments included:

. Managed a 45-employee multiple shift operation.

. Directly responsible for all hardware/software leasing.

. Upgraded the IBM mainframe 3090-120s to 3090-170s, resulting in double

capacity for less cost to operating budget.

. Upgraded disc drive capacity from 3380 technology to IBM 3390 DISC

TECHNOLOGY.

. Responsible for negotiating service contracts for maintaining a 150 KVA

UPS System, a 650 KVA (500 kw) diesel generator and for testing the

system's operating capabilities to ensure availability of emergency

power.

. Wrote Emergency Disaster (Data) Recovery Plan and tested on an annual

basis. This included physical movement of all data to a "hot site" and

bringing all systems on line. (Hurricane Preparedness)

. Managed Novell LAN which served 1,000 employees in five remote sites.

. Well-rounded experience in telecommunications systems.

. Sound background in OS/MVS/JESS, MVS/ESA.

. In-depth working knowledge of mainframe software - CICS, IMS, DMS, VTAM,

TSO, ISPF, and CPI.

. Responsible for site security.

. Responsible for all employee functions to include hiring, performance

appraisals, and related management duties.

. Functioned as a member of the Capacity Planning Team for mainframe and

LAN systems.

NORTHEASTERN BANK OF PENNSYLVANIA, SCRANTON, PA

February 1986 to June 1988

INFORMATION CENTER MANAGER. Originally functioned as Operations

Supervisor. Promoted to Information Center Manager after data center was

consolidated with the Pittsburgh National Bank. Accomplishments:

Operations Supervisor:

. Supervised 5 employees in a multiple shift operation.

. Responsible for all employee functions to include hiring, performance

appraisals and related management duties.

. Member of the Disaster Recovery Team. Participated in moving data center

to "hot site" in Philadelphia, PA, and bringing all systems on line.

. Coordinated telecommunications system support.

Information Center Manager:

. Managed 7 employees in the installation and maintenance of all personal

computers used at the Scranton, PA location.

. Participated in the creation of a LAN to service the Scranton, PA

location and 5 affiliate locations nationwide. Served as the Scranton,

PA location coordinator.

ADDITIONAL INFORMATION

EDUCATION: Graduate of the Control Data Institute, Syracuse, NY

(1973) (GI Bill)

MILITARY: U.S. Army

MISCELLANEOUS: Additional employment:

Computer Ops Supvr., Emery Worldwide, Scranton, PA, Jan

1985 to Jan 1986

Computer Ops Supvr., Gould Pumps, Seneca Falls, NY, Apr

1973 to Jan 1985

Computer Programmer, Electronic Data Systems, Camp Hill,

PA, Mar 1972 to Mar 1973

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