Customer Service Sales

[Phone number]•[E-mail address]

[Your Name]

**** ****** **** **** *, Orlando, FL 32818•407-***-****•*********@*****.***

Stacy K. Hall

Objective

A Position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired skills

and education will be utilized toward continued growth and advancement.

Experience

Feb 2009-march 2010

Fanueil-Sunpass Orlando, FL

Customer Service Assistant

Provided efficient and effective service to customers & maintained a sincere interest in providing World

Class Customer Service.

Determined appropriate course of action. Independent thinking in meeting customer expectations.

Mastered knowledge of their product, good work ethic, effective time management skills.

Demonstrated a commitment to learning quickly & supporting a productive, positive work environment.

Sept 2008-Feb 2009

Fairwinds CU c/o Robert Half & Orlando, FL

Co.

Financial Care Specialist

Collecting on 150+ Personal and Business loan Accounts. Worked out payment arrangements with

customers preventing them from destroying their credit. Help customers work out a solution to get back on

track and also get their account up to date.

Help customers work out a solution to get back on track and also get their account up to date.

Making sure both the customer and company was happy

Oct 2004-August 2008

Westgate Resorts/CFI Ocoee, FL

Collections Assist Manager II

Contacted and advised owners on accounts 60+ days or more delinquent that escalated to me. Followed

established procedures to monitor payment arrangements, making sure agents are within rules.

Negotiated with owners to avoid third party collections, as well as update customer information.

Performed Mgmt collection duties while ensuring the company's policy on courtesy and service was

maintained.

Handled the more difficult part of the collections process; Consistently Coached my agents, ranked above

average for fast, efficient service and highest dollars collected.

Aug 2006 to July 2007

Super Target Orlando, FL

[Phone number]•[E-mail address]

[Your Name]

Overnight Lead Stocker Certified

Unloading truck, sorting packages by dept number to be stocked for next day sales.

Back room Certified, help team members on sales floor with questions in where and how to

put things for the eye catching sales.

Fast, Fun, Friendly team that works together to get job done with a tracking sheet on what’s going on b4

the each night start.

Education

May 2000 Edgewater High School Orlando, FL

June 00-Aug 01 (H.S. Diploma) Orlando, FL

Feb 05- Jan 06 Valencia Community College Winter Park, FL

(Criminal Justice)

Winter Park Tech (Admin

Assistant)

Contact this candidate