TERRANCE L. BATY
**** ********* **. *** *******, LA 70126
********.****@*****.***
Exceptionally detailed, organized, and articulate college graduate with
a unique ability to successfully manage multiple secretarial and customer
service projects simultaneously. Core areas of performance include:
Office Supply Acquisition Team Building and
Leadership
Client Relationship Management Microsoft Office (Excel, Word,
Outlook, PowerPoint) Filing/ Data Entry
Typing: 60WPM
Education
Wiley College, Marshall, TX
Bachelor of Arts in English (May 2009)
Professional Experience
New Bath LLC
Appointment Setter (February 2010-present)
. New client data entry for promotional marketing
. Inbound and outbound appointment setting for free in home estimates
. Handling of customer complaints and product inquiries.
Adecco (Thomson Reuters)- Houston, TX
Processing Room Assistant (October 2009- February 2010)
. Prepare and sort incoming mail for batching and distribution
. Scan Tax Bills and Assessment notices for uploading to hard drive
. File Tax Returns in corresponding client folders
Jalapeno Tree -Marshall,
TX
Server/Trainer (September 2007- July 2009)
. Facilitated and instructed new employee training classes
. Prepared and maintained weekly floor charts and side work for pm
shifts
Sapphire Solutions Inc. - Atlanta, GA- Summer Intern
Office Assistant (May.2008-September
2008)
. Directed business relations and distribution of company
literature to stimulate client interest and sales leads
. Processed monthly expense reports
. Organized details for special events, travel arrangements,
corporate agendas and itineraries
. Ordered and maintained office supplies and inventory
URS Corporation - Houston, TX- Summer Intern
Office Services Clerk (May 2007-Sept.2007)
. Assisted site engineers with diversified clerical support in
areas of document proofreading, duplication, collating and
distribution
. Handled and distributed site mail and other
correspondence
. Operated switchboard
Accolades and
Achievements
Tom Joyner Scholarship Recipient
Faculty Honors Award (2005-2007)
Alpha Phi Alpha Fraternity, Inc. Alpha Sigma Chapter President (2006-
2008)