Customer Service High School

Clark Flournoy

***** ***** **, ********,** *****

Home: 760-***-****

Cell:760-***-****

email: *****.********@*****.***

Education

Mt. San Antonio College, Walnut,CA

Aviation Science

2009 - Present

University of Nevada Reno, Reno,NV

Business Management

2002 - 2005

Serrano High School, Phelan, CA

1998 - 2002

Experience

Customer Service, Premiere Loan Services

April 2009 - October 2009

Telemarketing

Appointment Setting

Provided information on loan modification

Analyzed customer information

Supervisor/Package Handler, United Parcel Service

June 2005 - July 2008

Unloaded package trailers

Supervised a team of 25 employees

Attended daily management training meetings

Provided daily safety training

Daily operations included staffing requirments,solution development, and team building

Merchandiser/Customer Service, Best Buy

January 2001 - August 2002

Stocked Floor

Provided product knowledge and customer service

Unloaded trucks

Skills

Proficient with Microsoft Word, Excel, PowerPoint, and Internet

Strategic Planning

Employee Relations

Team Building

Customer Service

Training and Development

General Labor

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