Customer Service Data Entry
Resume:
Charlotte Terry
Stone Mountain, Georgia 30083
Home 404-***-**** Cell 404-***-****
*******@*******.***
Objective:
To acquire a position with the potential for advancement where I can
utilize my knowledge and experience.
Summary of Experience:
Extensive customer service and administrative experience with the ability
to communicate effectively.
Professional who is efficient, accurate and well organized, I have a strong
work ethic
Proficient in Microsoft Office 2000 ( Word, Excel, Access, etc) ten key,
typing (45 wpm)
Professional Background
January 8, 2008 to July 6, 2009
Senior Cafeteria Worker Fair Elementary School North
Hollywood, CA
Supervising cafeteria employees and reviewing work schedules, completing
reports and keeping records required by the Food Services Branch, input
daily records on the computer, ordering food and supplies, checking goods
received against requisitions invoices. Conducting on -the-job training for
cafeteria personnel, following approved housekeeping and safety practices
and maintaining sanitary working conditions. Over seeing
breakfast and lunch meals. Assist in taking monthly inventories and
evaluating meal applications determining student eligibility for free and
reduced price meals by applying established criteria.
April 1990 to December 18 2007
Certified Trainer Denny's North Hollywood,CA
Assist Managers in administrative tasks such as scheduling and other
duties as required. Supervising employees, entering daily info on the
computer. Training all new employees in all phases of their job.
Responsible for Safety program for complete store
April 1988 to April 1990
Loan Processor Thrifty Premium Finance Company
Agoura Hills, CA
Processor of new loans and premiums and quotes from agents
Data entry of corrections, payments and customer information changes
Processed refunds checks, and reviewed files for proper documentation
January 1987 to April 1988
Workmen's Compensation Underwriter Assistant Superior
Insurance Woodland Hills, CA
Processing of renewals and new business policies, endorsements and audit
Data entry of other documents and review files of proper documentation
Assist Underwriter as required in the performances of his duties and
administrative functions
November 1982 to December 1986
Marketing Assistant Fred S James & Company Brokers
Los Angeles, CA
Issuing of binders, Certification, Monthly Reports, casualty rating and
setting up proposals
Light typing, data entry of new policies and renewal etc.
Answered heavy customer service lines and assist managers as required in
administrative functions
Education:
June 2000 Los Angeles Valley
College, Van Nuys,, California
Microsoft Office
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