Customer Service Manager

Sonia Larios

**** ***** ** ********* **, *****, 661-***-**** ***********@*******.***

Objective To Use my Knowledge, skills and abilities and become an asset

as a team leader to

Your organization in the customer

services field

Experience Customer service team Leader

June 2004-June 2009 Express Cabling Inc. Palmdale,CA

1. As a customer services I utilized on a day to day basis

the ACT database to update files

2. Schedule technicians for the internal wiring of voice

and data system at LA County park

3. It was my job to troubleshoot the customers service

lines one they were re-connected

4. Faxing and Copying of company materials, invoices ect,,

took messages serving in reception capacity and

maintained filling system.

Sale Assistant

November 2009-April 2010 Car shoppers Unlimited, Lancaster,

CA

1. My duties were entering Inventory & deal/trade in Desk

manager

2. Running reports inputting cost and expenses

3. Preparing Contract and paper work for funding for

credit acceptance

4. Basic office skills included;

Education AV adult school Lancaster, CA 2002-2003

1. Advanced user on Microsoft word

2. Advanced of Microsoft Outlook

3. Advanced knowledge of QuickBooks

4. Working knowledge of excel

Interests Bilingual

References Available on request.

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