Customer Service Administrative Assistant
Resume:
George Rivera Phone #:
**** **** **** *********, ** 11421
***********@*****.***
Objective Admin Support Position
Summary of Qualifications
. Solid communication, interpersonal, customer service and
phone skills.
. Bi-lingual; fluent in English and Spanish.
. Experienced in computer repair, maintenance, desktop support,
data entry and SQL.
. Able to work independently and as a cooperative team member.
. Proficient in Programming Languages: Visual Basic, Java, C++,
HTML, and CSS.
. Proficient in Microsoft Word, Excel, Access, PowerPoint, and
the Internet.
. Proficient in Operating Systems: Windows, Macintosh and UNIX.
Education
09/06-12/09 B.S. Degree Program in Computer Programming and Information
Systems
Farmingdale State University of New York,
Farmingdale, NY
Internship
01/09-7/09 IT Intern
Sulzer Metco Inc., Westbury, NY
. Desktop support
. Updated and maintained computers on network
. Updated network database
. Repaired desktop, laptop, and other hardware issues
. Installed, updated, and repaired software
10/05-3/06 MTA New York City Transit
MTA MetroCard Reduced Fare Program, New York, NY
. Assisted customers with completing applications and
questions
. Managed incoming and outgoing mail
. Filed and organized applications
. Entered application information into computer database
through SAP
Employment Experience
5/10-9/10 Office Administrator
Airline Container Leasing Airshop, Oceanside, NY
. Updated and organized information in network database
. Assisted in repairing and transporting company inventory
. Filed and organized sales receipts
1/10-5/10 Administrative Assistant/Human Resources
Evergreen Eagle, Jamaica, NY
. Filed and organized employee information
. Reviewed potential employee's applications for errors
. Contacted applicants for interviews and other appointments
2/07-7/08 Skip Tracer/Clerical/Office Assistant
Forster and Garbus Law Firm, Farmingdale, NY
. Locate information through the internet
. Enter information into computer database
. Communicate with debtors to obtain information about their
debt
. Filed and organized legal documents
. Entered application information into computer database
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